# Sign someone up for a membership at the desk

> Show a QR code or email a join link so a customer at your desk can join a membership on their own phone.

Customers join a membership on their own phone, with their own account and card. You can't add a paid membership for them, so you hand them the link.

## From a booking

1. Open the customer's booking and choose **Join a membership** - you and your staff both can. It shows for customers who aren't members yet, when you have an active membership.
2. Pick the membership.
3. Choose **Show QR** and turn the screen to them, or **Email link** to send it to the email on the booking.

A membership at its member limit shows as **Full** and can't be picked.

## A sign for the desk

On **Memberships**, the QR button beside a tier shows its code full screen, ready to scan or screenshot for a printed sign. Any active tier works, including **Direct link only** ones. Admins only.

## Common questions

1. **Which email should they use?** The one they book with, so the membership is linked to their bookings and member prices apply straight away.

2. **Can I take payment for it at the desk instead?** Not for a membership: it renews from their card, so they add the card themselves. To take payment at the desk, an admin can [sell a bundle](/docs/bundles#sell-or-give-a-bundle-at-the-front-desk) instead.

3. **They didn't get the email.** Check spam, then use **Show QR**. Each booking can be sent a few links an hour.

To set up tiers, see [set up memberships](/docs/membership).