Name: Hwyl Outdoor Sauna Ltd
Address: The Slipway, Main Beach, Saundersfoot Harbour. Saundersfoot. SA699ET, GB
Telephone: +44 7793211675
Price range: £9-£15

Question 1

What is Hwyl Outdoor Sauna Ltd?

Accepted Answer

Discover Hwyl Outdoor Sauna in Saundersfoot, Pembrokeshire. Relax, reconnect, and renew amidst stunning coastal views at this sanctuary by the beach. Hwyl is a wood fired wild sauna, with a large picture window overlooking the beach and Welsh coast line. We are open all year, but times vary so please check the website for availability.

Question 2

Where are you?

Accepted Answer

Hwyl Outdoor Sauna Ltd runs sessions at 2 locations: Saundersfoot Harbour (The Slipway, Main Beach, Saundersfoot Harbour. Saundersfoot. SA699ET); Coppet Hall (Coppet Hall Beach, Saundersfoot. SA6 9AJ). Each location has its own booking page - pick the one you want when you book.

Question 3

When are you open?

Accepted Answer

At Saundersfoot Harbour, public sessions run Monday 08:00-12:55, 14:00-16:55, Wednesday 08:00-12:55, 14:00-17:55, Friday 09:30-12:50, 14:00-16:50, Saturday 08:00-14:50 and Sunday 08:00-12:50, 14:00-14:50. Times change week to week - the calendar always shows what is actually bookable. These are the times recurring sessions run. One-off dates and cancelled sessions can differ, so check the calendar for a particular day.

Question 4

What sessions do you run?

Accepted Answer

Hwyl Outdoor Sauna Ltd runs 25min session and 50 Minutes Sauna session. Private hire is also available. The calendar shows every session that is currently bookable.

Question 5

How much does it cost?

Accepted Answer

Prices run from £9 to £15 a session, depending on which session you book and which price you choose. Hwyl Outdoor Sauna Ltd offers a choice of prices - Shared 50 minute session and 25min Shared - so you can pick the one that fits. The exact price shows on each session when you book. Prices differ by session, so the range above spans every session this venue currently runs.

Question 6

What should I know before visiting?

Accepted Answer

Minimum age is 12, with children aged between 12 -16 years on private sessions only. The sauna session includes your changing time. We have a few minutes between each session to clean the sauna, ready for the next group. Parking in the summer can be difficult, so please leave plenty of time. Please bring a towel to sit on in the sauna and water to drink before during and after your session.

Question 7

How do I book a session with Hwyl Outdoor Sauna Ltd?

Accepted Answer

Pick a date from the calendar, choose an available time slot, enter your details, and complete payment if the session is paid. You will receive a confirmation email with a link to manage the booking.

Question 8

Do I need an account to book?

Accepted Answer

Not if you have not booked here before. You can book as a guest using just your email address. If you already have an account with that address you are asked to sign in first, and an account makes managing future bookings easier.

Question 9

Can I book the same session every week automatically?

Accepted Answer

No. Bookings are made one at a time, so pick the date and time you want on each occasion. Anything you have already booked is listed on your account page.

Question 10

How far ahead can I book?

Accepted Answer

Depending on the session, you can book between 60 and 72 days ahead. Dates further out appear on the booking page closer to the time. How far ahead you can book depends on the session. Some sessions are one-off dates, or run to a set end date, so they do not follow this window.

Question 11

How late can I book?

Accepted Answer

Bookings close when the session starts. After that, the session shows as "Booking is now closed".

Question 12

What payment methods are accepted?

Accepted Answer

Payment methods are set by the venue and vary by region, typically card payments, with mobile wallets and local bank-debit options where the venue has enabled them. Memberships and Bundles unlock reduced prices automatically when you are signed in.

Question 13

Can I change or cancel my booking?

Accepted Answer

Yes. Use the manage link in your confirmation email to reschedule up to 30 hours before the session starts, or to cancel up to 24 hours before the session starts. Booked the wrong date by mistake? You can change it yourself in the first 15 minutes after booking, even if it's past the reschedule cut-off. Paid bookings are refunded to the original payment method. Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.

Question 14

What happens if a session is cancelled?

Accepted Answer

You will get an email letting you know. Any payment is refunded in full to the original payment method automatically. There is nothing you need to do. Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.

Question 15

Can I change a private hire booking?

Accepted Answer

Private hire bookings can only be changed by the venue. Contact Hwyl Outdoor Sauna Ltd to make any changes or to cancel. Adding or removing spaces on a private hire booking is always done by Hwyl Outdoor Sauna Ltd.

Question 16

Can I buy a gift voucher?

Accepted Answer

Yes. Gift vouchers can be bought for Hwyl Outdoor Sauna Ltd from the gift vouchers page. Pick a voucher, add a personal message, and the recipient receives a code by email that they redeem at checkout.

Question 17

How do Bundles work?

Accepted Answer

A Bundle is a set of sessions bought up front at a lower price than booking them one at a time. Once you have bought one, it is applied automatically when you book an eligible session while signed in with the same email address.

Question 18

Does everyone need to sign a waiver?

Accepted Answer

Yes. Everyone attending signs their own waiver. After you book, you get a link and a QR code you can share with the rest of your group so each person can sign before they arrive.

Question 19

Who do I contact about my booking?

Accepted Answer

Bookings are handled by Hwyl Outdoor Sauna Ltd, so email kerry@hwylsauna.co.uk or call +44 7793211675. Have your booking reference from your confirmation email to hand and they can find it straight away.

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