# Session

> Session is a multi-tenant booking platform for time-based experiences - sauna sessions, wellness drop-ins, group classes, and similar. Each venue maintains its own brand page and schedule at bookasession.org/{slug}.

## How booking works

- Customers browse a venue's calendar, pick an available time, choose a ticket type, and pay via Stripe.
- Bookings can be made as a guest using just an email address - no account required.
- Confirmation emails include a manage link so customers can reschedule or cancel without signing in.
- Memberships, bundles, and gift vouchers reduce the price automatically when applicable.

## Help center

Guides for venue admins and staff running a venue on Session. Raw markdown for any article is at https://bookasession.org/docs/<slug>.md; the full corpus is at https://bookasession.org/docs/llms-full.txt.

### Getting started
- [What is Session](https://bookasession.org/docs/what-is-session): A booking platform built for saunas and shared-capacity sessions - so the way you actually run your venue is the way the software works.
- [Set up your account](https://bookasession.org/docs/account-setup): Create your venue and booking page in a couple of minutes with the onboarding wizard, then fine-tune everything later.
- [Connect Stripe](https://bookasession.org/docs/connect-stripe): Link your own Stripe account so card payments for sessions land straight in your bank - not ours.
- [Customise your booking page](https://bookasession.org/docs/branding): Add your logo, brand colour, header banner and social links so your booking page looks like your venue, not a generic form.
- [Your booking links](https://bookasession.org/docs/booking-links): Get a booking page at your own address, then share the right link for a venue, a location, or a single session.
- [Booking Poster](https://bookasession.org/docs/booking-poster): Print an A4 QR poster so walk-ins can scan and book on their phone in front of you.
- [Going live](https://bookasession.org/docs/going-live): A short checklist to take your venue from set up to taking real bookings, so nothing's missed before you share your page.
- [Progressive Web App](https://bookasession.org/docs/pwa): Let customers and staff install your booking page to their phone home screen as an app.
- [International](https://bookasession.org/docs/international): Set your country, currency, timezone and tax so prices, sessions and receipts read correctly wherever you operate.
- [Switching from Acuity](https://bookasession.org/docs/switching-from-acuity): A start-to-finish plan for moving your venue off Acuity - what to set up beforehand, what to do on switch day, and what to tell your customers.

### Sessions & scheduling
- [How shared-capacity sessions work](https://bookasession.org/docs/shared-capacity): Sell spaces in one shared session instead of 1:1 appointments, so many customers book the same time slot up to the capacity you set.
- [Repeat schedules](https://bookasession.org/docs/repeat-schedules): Set up recurring sessions that generate automatically, week after week.
- [Change session times seasonally](https://bookasession.org/docs/seasonal-time-changes): Shift your session times as the daylight changes without shrinking how far ahead customers can book.
- [One-off events](https://bookasession.org/docs/one-off-schedules): Add individual sessions on specific dates outside your regular schedule.
- [Override a single session](https://bookasession.org/docs/instance-overrides): Change the capacity, price, time, or details of one occurrence - or hide or cancel it - without touching the rest of your schedule.
- [Shorter sessions](https://bookasession.org/docs/part-session): Sell shorter slots of the same session so a 30- and 60-minute booking can share the same capacity.
- [Booking Window](https://bookasession.org/docs/booking-window): Control how far ahead customers can book and how close to start time they can book.
- [When bookings close](https://bookasession.org/docs/minimum-notice): Choose when each session stops taking bookings - at the start, a set time before, or not until it ends.
- [Waiting lists](https://bookasession.org/docs/waiting-lists): Capture demand when a session sells out, then auto-notify customers the moment a space opens up.
- [Multiple locations](https://bookasession.org/docs/locations): Run multiple venues from one account with location-aware booking pages.
- [Where your session appears](https://bookasession.org/docs/session-visibility): Choose whether a session shows in your calendar, sits pinned at the top as a featured event, or is shared by link only.
- [Archive a session](https://bookasession.org/docs/archive-sessions): Retire a session type you're not running - off your booking page, tucked into a collapsed list, ready to bring back whenever you need it.

### Session prices
- [Price options](https://bookasession.org/docs/price-options): Set up tiered prices for a session so customers pick the rate that fits them - standard, child, off-peak, private hire - all sharing one capacity.
- [Private sessions](https://bookasession.org/docs/private-sessions): Offer private hire of a whole session straight from your normal calendar - no parallel schedule, no duplicate sessions.
- [Group bookings](https://bookasession.org/docs/group-bookings): Sell a block of spaces at one price - a 'bring a friend' rate that fills part of a session, not the whole thing.
- [Add-ons and upsells](https://bookasession.org/docs/add-ons): Offer towels, hats, drinks and retail at checkout, so customers add extras to their booking without taking up a space.

### Offers
- [Memberships](https://bookasession.org/docs/membership): Sell subscriptions with member rates, included sessions and early access.
- [Bundles](https://bookasession.org/docs/bundles): Sell packs of sessions up front that customers draw down as they book.
- [Discounts and gift vouchers](https://bookasession.org/docs/vouchers): Create discount codes you share, and sell gift vouchers customers buy for someone else.

### Payments & refunds
- [Payment methods](https://bookasession.org/docs/payment-methods): Take card, Apple Pay and Google Pay at checkout - all driven by your own Stripe account, with no code or extra setup in Session.
- [Record an offline payment](https://bookasession.org/docs/offline-payments): Mark a walk-in booking as paid when you take the money on your own card machine, in cash, or by bank transfer - so your records and reports stay accurate.
- [Refunds and reschedules](https://bookasession.org/docs/refunds): Refund in full or in part, move a booking to another date, and handle no-shows - all from the booking, with the money tracked accurately.
- [Cancellation and reschedule policy](https://bookasession.org/docs/cancellation-policy): Decide whether customers can cancel or reschedule their own bookings, and how late.

### Bookings, check-in & waivers
- [Staff managing bookings](https://bookasession.org/docs/manage-bookings-admins): Manage bookings as staff: cancellations, refunds, partial refunds, no-show charges and policies.
- [Add a booking for a customer](https://bookasession.org/docs/add-a-booking): Book a customer in by hand for phone bookings, walk-ins and comps - with an optional record of what they paid on-site.
- [Check customers in](https://bookasession.org/docs/check-in): Run your door on session day - pull up the roster, mark people in, add walk-ins, and check waivers are signed.
- [Customers managing bookings](https://bookasession.org/docs/manage-bookings-customers): What your customers can do with their own bookings, and how the self-service link works.
- [Find my booking](https://bookasession.org/docs/find-my-booking): Help guests who booked without an account recover their booking links, without ever revealing who has a booking.
- [Customer profile and email preferences](https://bookasession.org/docs/customer-profile): Show customers where to update their phone number and opt in or out of your marketing emails - so their details stay current and their consent is on record.
- [Waivers](https://bookasession.org/docs/waivers): Collect digital waivers at checkout, verify them at check-in, and share per-guest signing by QR.

### Customers & team
- [Admins & staff](https://bookasession.org/docs/team): Invite admins and staff and control what each role can do.
- [Admin & staff notifications](https://bookasession.org/docs/notification-preferences): Let each admin and staff member choose which operational alert emails they receive, so the right people stay informed without inbox overload.
- [The customers directory](https://bookasession.org/docs/customers-directory): See every customer's lifetime visits, spend, and membership status in one place, then slice your audience with the customer report.
- [Customer accounts & bookings](https://bookasession.org/docs/customers): How customer accounts and bookings work, and how to support them.

### Emails & marketing
- [Automated emails](https://bookasession.org/docs/emails-automated): The automatic emails Session sends: confirmations, reminders, follow-ups and team alerts.
- [Email marketing](https://bookasession.org/docs/email-marketing): Compose and send a newsletter or announcement to the customers who opted in to hear from you.
- [Team notifications](https://bookasession.org/docs/team-notifications): Get operational alerts the way you actually work - by email, in the admin bell, or as a push notification on your phone - with every admin and staff member choo

### Reports, data & integrations
- [Importing data](https://bookasession.org/docs/import): Bring bookings, customers, vouchers and bundles across from Acuity, Periode and others.
- [Reports](https://bookasession.org/docs/reports): See your revenue, occupancy, and attendance for any date range - with each period compared against the one before, so you can tell at a glance how the business 
- [CSV exports](https://bookasession.org/docs/csv-exports): Hand your accountant clean, ready-to-open spreadsheets - a booking-by-booking ledger and a session-by-session attendance report - for any date range you choose.
- [Integrations](https://bookasession.org/docs/integrations): Send booking events to other tools with webhooks and Zapier.
- [Deferred income and voucher liability](https://bookasession.org/docs/deferred-income): Get your year-end figures for money taken but not yet earned - prepaid bookings and unredeemed voucher balances - as of any date you choose.
- [Membership reporting](https://bookasession.org/docs/membership-reporting): Understand the two ways Session values your memberships - the recurring revenue you bill each month, and the value your members actually draw down when they vis

## Venues

- [Bohdi Sauna](https://bookasession.org/bohdi-sauna): Wood-fired sauna with change room. Cold plunge and shower facilities available on site.
- [Chiltern Sauna Circle](https://bookasession.org/chiltern-sauna-circle): Chiltern Sauna Circle is an outdoor wood-fired sauna garden based at Penn Meadow Farm in Beaconsfield, sitting in the Chilterns countryside.
- [Cinder Sauna](https://bookasession.org/cinder-sauna): Woodfired Sauna on Marazion Beach
- [Croesor Community Sauna](https://bookasession.org/croesor): Wood-Fired Sauna in Croesor, Snowdonia — North Wales Escape to one of North Wales's most unique wood-fired saunas, nestled in the mountain v
- [Glasgow Community Sauna](https://bookasession.org/glasgow): Community sauna and cold plunge in the heart of Pollokshields, Glasgow Southside. Queer-led, non-profit, friendly and inclusive. Book a hot 
- [Hot2Cold Sauna co](https://bookasession.org/hot2cold): Wood fired barrel sauna with a hose pipe shower, bucket and cold plunge out in the yard of Spit & Sawdust Skatepark in Cardiff.
- [HotBox](https://bookasession.org/hotbox): The original Skandi / Irish sauna.
- [Leeds Community Sauna](https://bookasession.org/leeds): We are a community-oriented, affordable sauna space nestled amongst the trees and the river Aire. We provide a space for peace, health, and 
- [Old Kent Road Sauna](https://bookasession.org/okr): Relax, recharge, and unwind at Old Kent Road Sauna in South London. Enjoy private sessions, group bookings, and memberships for the ultimate
- [Outermost Sauna](https://bookasession.org/outermost-sauna): A mobile sauna and wellness experience serving Cape Cod. Public events & private sessions in a wood fired barrel sauna seating 8-10 guests.
- [Puffin Sauna](https://bookasession.org/puffin-sauna)
- [Recover & Rewind Sauna](https://bookasession.org/recover-rewind-sauna): Wood fired sauna in Trowbridge designed to relax and recover your body after your workouts , paired with and ice bath, for a full body recov
- [Reset Co.](https://bookasession.org/reset-co): Authentic mobile wood-fired sauna and contrast therapy experiences across Hertfordshire and beyond. Community sessions, private hire & corpo
- [Salted Barrel](https://bookasession.org/salted-barrel): Traditional wood-fired sauna experiences on the Eyre Peninsula.
- [Sauna @ Fen Zen](https://bookasession.org/saunafenzen)
- [Sauna del soul](https://bookasession.org/sauna-del-soul): Discover Sauna Del Soul in Falmouth, offering mobile, wood-fired sauna experiences in nature-led locations across Cornwall.
- [Sauna Sanctuary](https://bookasession.org/sauna-sanctuary): Relax and Renew at Sauna Sanctuary, a wild spa haven near Edgehill. Sauna Sanctuary offers a unique outdoor wood-fired sauna, invigorating c
- [Sauna Uno](https://bookasession.org/saunauno): Bespoke mobile wood-fired sauna at a beautiful beach location in Pembrokeshire // Handcrafted in West Wales
- [Saunahood](https://bookasession.org/saunahood): Wood-fired Finnish sauna in Nottingham. Natural heat, pure steam, and deep relaxation in a private Nordic-style retreat. Book your session t
- [Stone & Steam Community Sauna](https://bookasession.org/stone-steam): What we offer A calm, social space to move between heat, cold, and rest — held in nature. Wood-fired sauna - up to 18 for private hire Cold 
- [Stonesthrow Sauna](https://bookasession.org/stonesthrow-sauna): Bringing the joys, health benefits and social richness of sauna culture to the Isle of Arran.
- [Tan a Rhew](https://bookasession.org/tan-a-rhew): Tan a Rhew translates from Welsh to English as "Fire and Ice." It is a popular outdoor wellness and contrast therapy facility located at Pen
- [The Haven Sauna](https://bookasession.org/the-haven-sauna): Introducing The Haven Sauna — a new coastal sauna experience designed to help you slow down, warm up and reset by the water. Wood-fired heat
- [The Mendip Sauna](https://bookasession.org/the-mendip-sauna): Public Saunas in the shadow of the Mendip Hills. This rural setting is perfect for your countryside reset. Private Sessions and Event Hire a
- [The Nomadic Sauna](https://bookasession.org/nomadic-sauna): Traditional wood-fired saunas by the water, offering private and community sessions for everyone.
- [Trigonos](https://bookasession.org/trigonos): Trigonos is a peaceful lakeside retreat centre in the Nantlle Valley, North Wales, offering accommodation, wholesome food, and nature-based 
- [Wildcat Community Sauna](https://bookasession.org/wildcatsauna): Wildcat Community Sauna is an outdoor, plant-filled oasis next door to Frome train station. A social enterprise, Wildcat is a friendly, incl
- [Wildwater Sauna](https://bookasession.org/wildwater-sauna): Pembrokeshire’s first luxury, wood-fired, mobile sauna. Promoting our relationship between health, wellbeing and nature.

## Indexable resources

- [Sitemap](https://bookasession.org/sitemap.xml) - full list of indexable venue, location, and session URLs.
- [Help center, full text](https://bookasession.org/docs/llms-full.txt) - every help article concatenated for ingestion. Per-article markdown at `https://bookasession.org/docs/<slug>.md`.
- Each venue page exposes schema.org `LocalBusiness` and `FAQPage` JSON-LD.
- Each session page exposes schema.org `Event` JSON-LD per upcoming instance, with offers, location, and availability.

## Contact

For platform-level questions, see https://bookasession.org. Venue-specific enquiries (changes, refunds, accessibility) go to the venue's contact details on its booking page.