Name: Reset Wellness Studio
Address: Reset Wellness Studio 9, 11 Boltons Ct, Preston PR1 3TY, UK, GB
Telephone: 0771672483
Price range: £19

Question 1

What is Reset Wellness Studio?

Accepted Answer

Reset Wellness studio offers sauna and cold plunge contrast therapy to boost recovery, relaxation and wellbeing. Book your sauna and cold plunge session today.

Question 2

Where are you?

Accepted Answer

Reset Wellness Studio is at Reset Wellness Studio 9, 11 Boltons Ct, Preston PR1 3TY, UK.

Question 3

When are you open?

Accepted Answer

Public sessions run Monday to Tuesday 07:30-12:20, 16:30-20:20, Wednesday 07:30-20:20, Thursday to Friday 07:30-12:20, 16:30-20:20 and Saturday to Sunday 09:00-16:50. Times change week to week - the calendar always shows what is actually bookable. These are the times recurring sessions run. One-off dates and cancelled sessions can differ, so check the calendar for a particular day.

Question 4

What sessions do you run?

Accepted Answer

Reset Wellness Studio runs Social Reset and The Female Reset. The calendar shows every session that is currently bookable.

Question 5

How much does it cost?

Accepted Answer

Sessions at Reset Wellness Studio are £19.

Question 6

What should I know before visiting?

Accepted Answer

What you need for each session - 2 Towels (one to dry with and one to sit on) - Swimwear - Flip-flops or sliders - A refillable water bottle or a payment method, drinks are available on site Parking There is a car park just opposite Snapes Printworks which is operated by RingGo, please download the app prior to arrival, prices start from £1

Question 7

How do I book a session with Reset Wellness Studio?

Accepted Answer

Pick a date from the calendar, choose an available time slot, enter your details, and complete payment if the session is paid. You will receive a confirmation email with a link to manage the booking.

Question 8

Do I need an account to book?

Accepted Answer

Not if you have not booked here before. You can book as a guest using just your email address. If you already have an account with that address you are asked to sign in first, and an account makes managing future bookings easier.

Question 9

Can I book the same session every week automatically?

Accepted Answer

No. Bookings are made one at a time, so pick the date and time you want on each occasion. Anything you have already booked is listed on your account page.

Question 10

How far ahead can I book?

Accepted Answer

For regular sessions you can book up to 15 days ahead. Dates further out appear on the booking page closer to the time. Some sessions are one-off dates, or run to a set end date, so they do not follow this window.

Question 11

How late can I book?

Accepted Answer

How late you can book depends on the session. Each session stays bookable until its own closing time. After that, the session shows as "Booking is now closed".

Question 12

What payment methods are accepted?

Accepted Answer

Payment methods are set by the venue and vary by region, typically card payments, with mobile wallets and local bank-debit options where the venue has enabled them. Memberships and Bundles unlock reduced prices automatically when you are signed in.

Question 13

Can I change or cancel my booking?

Accepted Answer

Yes. Use the manage link in your confirmation email to reschedule up to 2 hours before the session starts, or to cancel up to 2 hours before the session starts. Booked the wrong date by mistake? You can change it yourself in the first 15 minutes after booking, even if it's past the reschedule cut-off. Paid bookings are compensated with reusable account credit, which you can spend on a future booking. Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.

Question 14

What happens if a session is cancelled?

Accepted Answer

You will get an email letting you know. Any payment is automatically returned as reusable account credit, which you can spend on a future booking. There is nothing you need to do. Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.

Question 15

What does a membership include?

Accepted Answer

Flow includes 8 sessions each billing period and 10% off eligible sessions. Foundation includes 4 sessions each billing period and 10% off eligible sessions. Ritual includes 31 sessions each billing period and 10% off eligible sessions. Reset staff membership includes 28 sessions a month. A member rate covers your own space on a booking. Any extra spaces on the same booking are charged at the usual price. A member price can differ by session, and some sessions are not included. The price you pay is shown on the booking page once you are signed in.

Question 16

Do included sessions roll over?

Accepted Answer

No. Included sessions are counted against the period the session takes place in, so anything you have not used when a new period starts is not carried over. An included session is counted when you book, and it is returned to the period the session sat in if you cancel.

Question 17

What happens to my bookings if my membership ends?

Accepted Answer

Bookings that used a session included in your membership are cancelled if the session is after your membership ends, and you will get an email about each one. Anything extra you paid on those bookings is refunded. Sessions before your membership ends are not affected, and if you cancel, your membership keeps working until the end of the period you have paid for.

Question 18

How does my membership apply when I book?

Accepted Answer

Sign in with the email address your membership is under and book as normal. Your membership is applied automatically at checkout. How many spaces one included session covers depends on your membership, and any spaces beyond that on the same booking are charged at the usual price. Your remaining sessions are shown at checkout.

Question 19

How do I change or cancel my membership?

Accepted Answer

To move to a different membership, go to your account page and choose Change plan. To update your card or cancel, open Manage payment. If you cannot make the change you need there, contact Reset Wellness Studio.

Question 20

Can I buy a gift voucher?

Accepted Answer

Yes. Gift vouchers can be bought for Reset Wellness Studio from the gift vouchers page. Pick a voucher, add a personal message, and the recipient receives a code by email that they redeem at checkout.

Question 21

How do Bundles work?

Accepted Answer

A Bundle is a set of sessions bought up front at a lower price than booking them one at a time. Once you have bought one, it is applied automatically when you book an eligible session while signed in with the same email address.

Question 22

Does everyone need to sign a waiver?

Accepted Answer

Yes. Everyone attending signs their own waiver. After you book, you get a link and a QR code you can share with the rest of your group so each person can sign before they arrive.

Question 23

Who do I contact about my booking?

Accepted Answer

Bookings are handled by Reset Wellness Studio, so email hello@resetwellnessstudio.co.uk or call 0771672483. Have your booking reference from your confirmation email to hand and they can find it straight away.

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Book a session at Reset Wellness Studio