Question 1

What is Sweat and Soak Sauna?

Accepted Answer

Experience a new level of reconnection at Sweat & Soak Sauna, a new wild Scottish sauna set on the tranquil edge of Loch Ard, only 30 miles from Glasgow.

Question 2

Where are you?

Accepted Answer

Sweat and Soak Sauna is at Sweat and Soak Sauna, Loch Ard, Kinlochard, Stirling FK8 3TL.

Question 3

When are you open?

Accepted Answer

Public sessions run Monday 08:00-18:15, Thursday 08:00-18:15, Friday to Saturday 08:00-19:30 and Sunday 08:00-18:15. Times change week to week - the calendar always shows what is actually bookable. These are the times recurring sessions run. One-off dates and cancelled sessions can differ, so check the calendar for a particular day.

Question 4

What sessions do you run?

Accepted Answer

Sweat and Soak Sauna runs 60 or 90 Min Sauna, New Year Sauna, Christmas Eve Sauna, Aufguss Sauna (Essential Oil), Ritual Sauna, 45 or 60 Minute session, Christmas Eve Ritual and 60 Min Sauna. Private hire is also available. The calendar shows every session that is currently bookable.

Question 5

How much does it cost?

Accepted Answer

Prices run from £13 to £40 a session, depending on which session you book and which price you choose. Sweat and Soak Sauna offers a choice of prices - Soical Seat, Ritual Sauna, Social, 45 or 60 Min Social and 60 Min Social - so you can pick the one that fits. The exact price shows on each session when you book. Prices differ by session, so the range above spans every session this venue currently runs.

Question 6

What should I know before visiting?

Accepted Answer

We are 10-15 mins from Aberfoyle, please keep that in mind when making your journey. We have 2-3 parking spaces directly outside our gate. If these spaces are full please do not park on the grass or infront of the gate. You can park at the Macdonald Forest Hills Hotel across from the sauna. We are fully off-grid and advise that you use the bathroom before coming to the sauna, you can use the toilets at the Macdonald Forest Hills Hotel. We have changing rooms on site and storage for your things during your session.

Question 7

How do I book a session with Sweat and Soak Sauna?

Accepted Answer

Pick a date from the calendar, choose an available time slot, enter your details, and complete payment if the session is paid. You will receive a confirmation email with a link to manage the booking.

Question 8

Do I need an account to book?

Accepted Answer

Not if you have not booked here before. You can book as a guest using just your email address. If you already have an account with that address you are asked to sign in first, and an account makes managing future bookings easier.

Question 9

Can I book the same session every week automatically?

Accepted Answer

No. Bookings are made one at a time, so pick the date and time you want on each occasion. Anything you have already booked is listed on your account page.

Question 10

How far ahead can I book?

Accepted Answer

For regular sessions you can book up to 60 days ahead. Dates further out appear on the booking page closer to the time. Some sessions are one-off dates, or run to a set end date, so they do not follow this window.

Question 11

How late can I book?

Accepted Answer

How late you can book depends on the session. Each session stays bookable until its own closing time. After that, the session shows as "Booking is now closed".

Question 12

What payment methods are accepted?

Accepted Answer

Payment methods are set by the venue and vary by region, typically card payments, with mobile wallets and local bank-debit options where the venue has enabled them. Memberships and Bundles unlock reduced prices automatically when you are signed in.

Question 13

Can I change or cancel my booking?

Accepted Answer

Yes. Use the manage link in your confirmation email to reschedule up to 24 hours before the session starts, or to cancel up to 48 hours before the session starts. Booked the wrong date by mistake? You can change it yourself in the first 15 minutes after booking, even if it's past the reschedule cut-off. Paid bookings are refunded to the original payment method. Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.

Question 14

What happens if a session is cancelled?

Accepted Answer

You will get an email letting you know. Any payment is refunded in full to the original payment method automatically. There is nothing you need to do. Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.

Question 15

Can I change a private hire booking?

Accepted Answer

Private hire bookings can only be changed by the venue. Contact Sweat and Soak Sauna to make any changes or to cancel. Adding or removing spaces on a private hire booking is always done by Sweat and Soak Sauna.

Question 16

What does a membership include?

Accepted Answer

Locals Membership includes 10% off eligible sessions. A member price can differ by session, and some sessions are not included. The price you pay is shown on the booking page once you are signed in.

Question 17

How does my membership apply when I book?

Accepted Answer

Sign in with the email address your membership is under and book as normal. Your membership is applied automatically at checkout.

Question 18

How do I change or cancel my membership?

Accepted Answer

Go to your account page and open Manage payment to see your subscription. If you cannot make the change you need there, contact Sweat and Soak Sauna.

Question 19

Can I buy a gift voucher?

Accepted Answer

Yes. Gift vouchers can be bought for Sweat and Soak Sauna from the gift vouchers page. Pick a voucher, add a personal message, and the recipient receives a code by email that they redeem at checkout.

Question 20

Does everyone need to sign a waiver?

Accepted Answer

Yes. Everyone attending signs their own waiver. After you book, you get a link and a QR code you can share with the rest of your group so each person can sign before they arrive.

Question 21

Who do I contact about my booking?

Accepted Answer

Bookings are handled by Sweat and Soak Sauna, so email contact@sweatandsoaksauna.co.uk. Have your booking reference from your confirmation email to hand and they can find it straight away.

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