FAQs

arvo is a neighbourhood sauna and cold plunge studio in Walthamstow, East London. Two Finnish saunas, three cold plunge pools, and a wellness studio at 93 Shernhall Street, E17 9HS. Book drop-in sessions, memberships and events online.

arvo runs sessions at 2 locations, both at 93 Shernhall Street, E17 9HS. Each location has its own booking page - pick the one you want when you book.

• Sauna
• Studio

Public sessions run at these times. Times change week to week - the calendar always shows what is actually bookable.

These are the times recurring sessions run. One-off dates and cancelled sessions can differ, so check the calendar for a particular day.

arvo runs these sessions, and more. The calendar shows every session that is currently bookable.

• Heated Slow Mobility with Septimia
• Sunday Session
• Restorative Yoga with Sophia
• Arvo Run Club
• Parent & Plunge
• soundbath & sauna: small group evening session
• Hot Vinyasa with Davia
• Hatha Yoga with Misha

Prices run from £15 to £40 a session, depending on which session you book and which price you choose. arvo offers a choice of prices, so you can pick the one that fits. The exact price shows on each session when you book.

• Off-peak
• Contrast & Calm
• Weekend
• Studio Class
• Peak hours
• Event £40

Prices differ by session, so the range above spans every session this venue currently runs.

Two Finnish-style saunas, one silent and one social, heated to 85–90°C, with water provided for the stones, plus three cold plunge pools at 5–10°C with continuous filtration and sanitisation. Sessions are usually mixed gender unless stated, and swimwear is required. Please arrive 5–10 mins early. Bring two towels, one to sit on and one to dry with, or rent one for £2. Flip-flops are optional. Filtered water, herbal tea, private changing rooms, showers and keyed lockers are provided. Street parking is free outside 10am–4pm weekdays, with one on-site space available.

Pick a date from the calendar, choose an available time slot, enter your details, and complete payment if the session is paid. You will receive a confirmation email with a link to manage the booking.

Not if you have not booked here before. You can book as a guest using just your email address. If you already have an account with that address you are asked to sign in first, and an account makes managing future bookings easier.

No. Bookings are made one at a time, so pick the date and time you want on each occasion. Anything you have already booked is listed on your account page.

For regular sessions you can book up to 20 days ahead. Dates further out appear on the booking page closer to the time.

Some sessions are one-off dates, or run to a set end date, so they do not follow this window.

How late you can book depends on the session. Each session stays bookable until its own closing time. After that, the session shows as "Booking is now closed".

Payment methods are set by the venue and vary by region, typically card payments, with mobile wallets and local bank-debit options where the venue has enabled them. Memberships and Bundles unlock reduced prices automatically when you are signed in.

Yes. Use the manage link in your confirmation email to reschedule any time before the session starts, or to cancel up to 4 hours before the session starts. Paid bookings are compensated with reusable account credit, which you can spend on a future booking.

You will get an email letting you know. Any payment is automatically returned as reusable account credit, which you can spend on a future booking. There is nothing you need to do.

The Local includes 4 sessions each billing period. The Regular includes 8 sessions each billing period. The Resident includes 31 sessions each billing period. James & Marie includes 4 sessions a month.

No. Included sessions are counted against the period the session takes place in, so anything you have not used when a new period starts is not carried over. An included session is counted when you book, and it is returned to the period the session sat in if you cancel.

Sign in with the email address your membership is under and book as normal. Your membership is applied automatically at checkout. One included session covers one space on the booking, and any extra spaces on the same booking are charged at the usual price.

Go to your account page and open Manage payment to see your subscription. If you cannot make the change you need there, contact arvo.

Yes. Gift vouchers can be bought for arvo from the gift vouchers page. Pick a voucher, add a personal message, and the recipient receives a code by email that they redeem at checkout.

A Bundle is a set of sessions bought up front at a lower price than booking them one at a time. Once you have bought one, it is applied automatically when you book an eligible session while signed in with the same email address.

Yes. You are asked to read and agree to the venue's waiver when you book, and your agreement covers the spaces on your booking. If the wording changes you are asked to agree again the next time you book.

Bookings are handled by arvo, so email contact@arvosauna.co.uk. Have your booking reference from your confirmation email to hand and they can find it straight away.