FAQs

Cove Method is at 345 W 600 S, Heber City, UT 84032, USA.

Public sessions run at these times. Times change week to week - the calendar always shows what is actually bookable.

Monday to Friday

07:00-11:10, 16:00-21:10

These are the times recurring sessions run. One-off dates and cancelled sessions can differ, so check the calendar for a particular day.

Cove Method runs these sessions. The calendar shows every session that is currently bookable.

• Launch Party: Free Sauna
• Sauna Session

Prices run from $0 to $15 a session, depending on which session you book and which price you choose. The exact price shows on each session when you book.

Prices differ by session, so the range above spans every session this venue currently runs.

Pick a date from the calendar, choose an available time slot, enter your details, and complete payment if the session is paid. You will receive a confirmation email with a link to manage the booking.

Not if you have not booked here before. You can book as a guest using just your email address. If you already have an account with that address you are asked to sign in first, and an account makes managing future bookings easier.

No. Bookings are made one at a time, so pick the date and time you want on each occasion. Anything you have already booked is listed on your account page.

For regular sessions you can book up to 3 days ahead. Dates further out appear on the booking page closer to the time.

Some sessions are one-off dates, or run to a set end date, so they do not follow this window. Members can book further ahead - see memberships.

Bookings close when the session starts. After that, the session shows as "Booking is now closed".

Payment methods are set by the venue and vary by region, typically card payments, with mobile wallets and local bank-debit options where the venue has enabled them. Memberships and Bundles unlock reduced prices automatically when you are signed in.

Yes. Use the manage link in your confirmation email to reschedule up to 12 hours before the session starts, or to cancel up to 12 hours before the session starts. Booked the wrong date by mistake? You can change it yourself in the first 15 minutes after booking, even if it's past the reschedule cut-off. Paid bookings are refunded to the original payment method.

Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.

You will get an email letting you know. Any payment is refunded in full to the original payment method automatically. There is nothing you need to do.

Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.

Cove Method offers 4 memberships.

All 4 memberships - Founding Unlimited — Fit Stop Members, Unlimited Monthly, Founding Unlimited and Unlimited Monthly — Fit Stop Members - can book 4 days further ahead than non-members. Earlier dates appear on the booking page once you are signed in.

Sessions that run to a set end date close on that date for everyone, members included.

No. Included sessions are counted against the period the session takes place in, so anything you have not used when a new period starts is not carried over. An included session is counted when you book, and it is returned to the period the session sat in if you cancel.

Bookings that used a session included in your membership are cancelled if the session is after your membership ends, and you will get an email about each one. Anything extra you paid on those bookings is refunded. Sessions before your membership ends are not affected, and if you cancel, your membership keeps working until the end of the period you have paid for.

Sign in with the email address your membership is under and book as normal. Your membership is applied automatically at checkout. One included session covers one space on the booking, and any extra spaces on the same booking are charged at the usual price.

To move to a different membership, go to your account page and choose Change plan. To update your card or cancel, open Manage payment. If you cannot make the change you need there, contact Cove Method.

Yes. Gift vouchers can be bought for Cove Method from the gift vouchers page. Pick a voucher, add a personal message, and the recipient receives a code by email that they redeem at checkout.

A Bundle is a set of sessions bought up front at a lower price than booking them one at a time. Once you have bought one, it is applied automatically when you book an eligible session while signed in with the same email address.

Yes. Everyone attending signs their own waiver. After you book, you get a link and a QR code you can share with the rest of your group so each person can sign before they arrive.

Bookings are handled by Cove Method, so email wczenger@gmail.com or call (435) 654-2131. Have your booking reference from your confirmation email to hand and they can find it straight away.