FAQs

Answers to the questions we are asked most often about booking with Croesor Community Sauna.

Rescheduling
Contact Croesor Community SaunaSome sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.
Cancellations
Up to 24 hours beforeSome sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.

Visiting the venue

What is Croesor Community Sauna?

Wood-Fired Sauna in Croesor, Snowdonia — North Wales Escape to one of North Wales's most unique wood-fired saunas, nestled in the mountain village of Croesor in the heart of Snowdonia (Eryri), with uninterrupted views of Cnicht — often called the "Welsh Matterhorn." Built from sustainable hempcrete, our sauna offers a genuine hot-and-cold contrast therapy experience: relax in the wood-fired heat, then cool off in the river, take a hot/cold plunge, or ease into our roll-top cold bath — all while soaking up views across the valley. We offer the longest sauna sessions in North Wales at the most competitive prices, with private bookings so you can enjoy the space entirely at your own pace. Based at our sustainable, organic caffi, we offer tailored food and drink service to accompany your visit — from tea and coffee to scones and a cheese board, all sourced with sustainability in mind. Whether you're after a peaceful solo reset, a countryside wellness day out, or a private sauna experience with friends, our Croesor sauna combines authentic Scandinavian-style sauna culture with the raw beauty of the Welsh mountains. Book your private wood-fired sauna session in Snowdonia today.

Where are you?

Croesor Community Sauna is at Hen Bryn Gelynnen, Caffi Croesor, Croesor, LL486SS.

When are you open?

Public sessions run at these times. Times change week to week - the calendar always shows what is actually bookable.

Monday to Saturday
10:00-22:00
Sunday
09:00-17:00, 20:00-22:00

These are the times recurring sessions run. One-off dates and cancelled sessions can differ, so check the calendar for a particular day.

What sessions do you run?

Croesor Community Sauna runs Private Session. Private hire is also available. The calendar shows every session that is currently bookable.

How much does it cost?

Prices run from £0 to £70 a session, depending on which session you book and which price you choose. Croesor Community Sauna offers a choice of prices, so you can pick the one that fits. The exact price shows on each session when you book.

  • Moelwyn Bach <Accessible Fee>
  • Communal sauna CASH £10
  • Cnicht <regular price>

Prices differ by session, so the range above spans every session this venue currently runs.

Booking a session

How do I book a session with Croesor Community Sauna?

Pick a date from the calendar, choose an available time slot, enter your details, and complete payment if the session is paid. You will receive a confirmation email with a link to manage the booking.

Do I need an account to book?

Not if you have not booked here before. You can book as a guest using just your email address. If you already have an account with that address you are asked to sign in first, and an account makes managing future bookings easier.

Can I book the same session every week automatically?

No. Bookings are made one at a time, so pick the date and time you want on each occasion. Anything you have already booked is listed on your account page.

How far ahead can I book?

You can book up to 90 days ahead. Dates further out appear on the booking page closer to the time.

How late can I book?

Bookings close 1 hour before the session starts. After that, the session shows as "Booking is now closed".

What payment methods are accepted?

Payment methods are set by the venue and vary by region, typically card payments, with mobile wallets and local bank-debit options where the venue has enabled them. Memberships and Bundles unlock reduced prices automatically when you are signed in.

Changes and cancellations

Can I change or cancel my booking?

You can cancel up to 24 hours before the session starts using the manage link in your confirmation email. To reschedule, contact Croesor Community Sauna. Paid bookings are compensated with reusable account credit worth 97% of what you paid, which you can spend on a future booking.

Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.

What happens if a session is cancelled?

You will get an email letting you know. Any payment is automatically returned as reusable account credit worth 97% of what you paid, which you can spend on a future booking. There is nothing you need to do.

Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.

Can I change a private hire booking?

Private hire bookings can only be changed by the venue. Contact Croesor Community Sauna to make any changes or to cancel. Adding or removing spaces on a private hire booking is always done by Croesor Community Sauna.

Gift vouchers and Bundles

Can I buy a gift voucher?

Yes. Gift vouchers can be bought for Croesor Community Sauna from the gift vouchers page. Pick a voucher, add a personal message, and the recipient receives a code by email that they redeem at checkout.

How do Bundles work?

A Bundle is a set of sessions bought up front at a lower price than booking them one at a time. Once you have bought one, it is applied automatically when you book an eligible session while signed in with the same email address.

Waivers

Do I need to sign a waiver?

Yes. You are asked to read and agree to the venue's waiver when you book, and your agreement covers the spaces on your booking. If the wording changes you are asked to agree again the next time you book.

Contacting the venue

Who do I contact about my booking?

Bookings are handled by Croesor Community Sauna, so email sawnagardd@gmail.com or call +447561525601. Have your booking reference from your confirmation email to hand and they can find it straight away.

This booking page runs on Session. See Session’s privacy policy and terms of service. For how Croesor Community Sauna uses your details, contact them directly.