FAQs

A Luxury wellness spa hidden in the beautiful south wales forest, with outdoor sauna, steam room, ice bath and Jacuzzi

Forest Lodge Spa is at Forest Lodge cf729js.

Public sessions run at these times. Times change week to week - the calendar always shows what is actually bookable.

Tuesday to Sunday

10:00-13:00, 14:00-17:00, 18:00-21:00

These are the times recurring sessions run. One-off dates and cancelled sessions can differ, so check the calendar for a particular day.

Forest Lodge Spa runs Space to Unwind. Private hire is also available. The calendar shows every session that is currently bookable.

Sessions at Forest Lodge Spa are £50.

Leave the noise at the gate. Tucked into the countryside just outside Cardiff, Forest Lodge is a private spa experience made for the people you choose. Arrive, exhale, and let the next three hours belong entirely to you. Infinity pool Hydrotherapy water with a horizon that disappears into the trees. Cold plunge A bracing reset, designed to leave you clear and quietly energised. Outdoor shower Open-air ritual and changing facilities for the full spa rhythm. Sauna & steam Heat, stillness and time to let the day drop away. Robes and Towel Provided, please bring appropriate footwear.

Pick a date from the calendar, choose an available time slot, enter your details, and complete payment if the session is paid. You will receive a confirmation email with a link to manage the booking.

Not if you have not booked here before. You can book as a guest using just your email address. If you already have an account with that address you are asked to sign in first, and an account makes managing future bookings easier.

No. Bookings are made one at a time, so pick the date and time you want on each occasion. Anything you have already booked is listed on your account page.

You can book up to 90 days ahead. Dates further out appear on the booking page closer to the time.

Bookings close when the session starts. After that, the session shows as "Booking is now closed".

Payment methods are set by the venue and vary by region, typically card payments, with mobile wallets and local bank-debit options where the venue has enabled them.

Contact Forest Lodge Spa to change or cancel your booking. You can still add spaces to an existing booking yourself, up until the session starts. If the venue cancels a paid booking on your behalf, the refund goes to the original payment method.

Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.

You will get an email letting you know. Any payment is refunded in full to the original payment method automatically. There is nothing you need to do.

Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.

Private hire bookings can only be changed by the venue. Contact Forest Lodge Spa to make any changes or to cancel. Adding or removing spaces on a private hire booking is always done by Forest Lodge Spa.

Yes. Gift vouchers can be bought for Forest Lodge Spa from the gift vouchers page. Pick a voucher, add a personal message, and the recipient receives a code by email that they redeem at checkout.

Yes. You are asked to read and agree to the venue's waiver when you book, and your agreement covers the spaces on your booking. You are asked to agree each time you book.

Bookings are handled by Forest Lodge Spa, so email enquiries@forestlodgespa.co.uk. Have your booking reference from your confirmation email to hand and they can find it straight away.