Question 1

What is Forest Lodge Spa?

Accepted Answer

A Luxury wellness spa hidden in the beautiful south wales forest, with outdoor sauna, steam room, ice bath and Jacuzzi

Question 2

Where are you?

Accepted Answer

Forest Lodge Spa is at Forest Lodge cf729js.

Question 3

When are you open?

Accepted Answer

Public sessions run Tuesday to Sunday 10:00-13:00, 14:00-17:00, 18:00-21:00. Times change week to week - the calendar always shows what is actually bookable. These are the times recurring sessions run. One-off dates and cancelled sessions can differ, so check the calendar for a particular day.

Question 4

What sessions do you run?

Accepted Answer

Forest Lodge Spa runs Space to Unwind. Private hire is also available. The calendar shows every session that is currently bookable.

Question 5

How much does it cost?

Accepted Answer

Sessions at Forest Lodge Spa are £50.

Question 6

What should I know before visiting?

Accepted Answer

Leave the noise at the gate. Tucked into the countryside just outside Cardiff, Forest Lodge is a private spa experience made for the people you choose. Arrive, exhale, and let the next three hours belong entirely to you. Infinity pool Hydrotherapy water with a horizon that disappears into the trees. Cold plunge A bracing reset, designed to leave you clear and quietly energised. Outdoor shower Open-air ritual and changing facilities for the full spa rhythm. Sauna & steam Heat, stillness and time to let the day drop away. Robes and Towel Provided, please bring appropriate footwear.

Question 7

How do I book a session with Forest Lodge Spa?

Accepted Answer

Pick a date from the calendar, choose an available time slot, enter your details, and complete payment if the session is paid. You will receive a confirmation email with a link to manage the booking.

Question 8

Do I need an account to book?

Accepted Answer

Not if you have not booked here before. You can book as a guest using just your email address. If you already have an account with that address you are asked to sign in first, and an account makes managing future bookings easier.

Question 9

Can I book the same session every week automatically?

Accepted Answer

No. Bookings are made one at a time, so pick the date and time you want on each occasion. Anything you have already booked is listed on your account page.

Question 10

How far ahead can I book?

Accepted Answer

You can book up to 90 days ahead. Dates further out appear on the booking page closer to the time.

Question 11

How late can I book?

Accepted Answer

Bookings close when the session starts. After that, the session shows as "Booking is now closed".

Question 12

What payment methods are accepted?

Accepted Answer

Payment methods are set by the venue and vary by region, typically card payments, with mobile wallets and local bank-debit options where the venue has enabled them.

Question 13

Can I change or cancel my booking?

Accepted Answer

Contact Forest Lodge Spa to change or cancel your booking. You can still add spaces to an existing booking yourself, up until the session starts. If the venue cancels a paid booking on your behalf, the refund goes to the original payment method. Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.

Question 14

What happens if a session is cancelled?

Accepted Answer

You will get an email letting you know. Any payment is refunded in full to the original payment method automatically. There is nothing you need to do. Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.

Question 15

Can I change a private hire booking?

Accepted Answer

Private hire bookings can only be changed by the venue. Contact Forest Lodge Spa to make any changes or to cancel. Adding or removing spaces on a private hire booking is always done by Forest Lodge Spa.

Question 16

Can I buy a gift voucher?

Accepted Answer

Yes. Gift vouchers can be bought for Forest Lodge Spa from the gift vouchers page. Pick a voucher, add a personal message, and the recipient receives a code by email that they redeem at checkout.

Question 17

Do I need to sign a waiver?

Accepted Answer

Yes. You are asked to read and agree to the venue's waiver when you book, and your agreement covers the spaces on your booking. You are asked to agree each time you book.

Question 18

Who do I contact about my booking?

Accepted Answer

Bookings are handled by Forest Lodge Spa, so email enquiries@forestlodgespa.co.uk. Have your booking reference from your confirmation email to hand and they can find it straight away.

Tuesday, 3 November

Wednesday, 4 November

Thursday, 5 November

Friday, 6 November

Saturday, 7 November

Sunday, 8 November

Tuesday, 10 November

Wednesday, 11 November

Thursday, 12 November

Friday, 13 November

Saturday, 14 November

Sunday, 15 November

Tuesday, 17 November

Wednesday, 18 November

Thursday, 19 November

Friday, 20 November

Saturday, 21 November

Sunday, 22 November

Book a session at Forest Lodge Spa