Answers to the questions we are asked most often about booking with Glasgow Community Sauna. These are generated from Glasgow Community Sauna’s current settings, so they always match what happens when you book.
Pick a date from the calendar, choose an available time slot, enter your details, and complete payment if the session is paid. You will receive a confirmation email with a link to manage the booking.
Not if you have not booked here before. You can book as a guest using just your email address. If you already have an account with that address you are asked to sign in first, and an account makes managing future bookings easier.
No. Bookings are made one at a time, so pick the date and time you want on each occasion. Anything you have already booked is listed on your account page.
For regular sessions you can book up to 60 days ahead. Dates further out appear on the booking page closer to the time.
Some sessions are one-off dates, or run to a set end date, so they do not follow this window. Members can book further ahead - see memberships.
Bookings close when the session starts. After that, the session shows as "Booking is now closed".
Payment methods are set by the venue and vary by region, typically card payments, with mobile wallets and local bank-debit options where the venue has enabled them. Memberships and Bundles unlock reduced prices automatically when you are signed in.
Yes. Use the manage link in your confirmation email to reschedule up to 6 hours before the session starts, or to cancel up to 6 hours before the session starts. Paid bookings are refunded to the original payment method.
You will get an email letting you know. Any payment is refunded in full to the original payment method automatically. There is nothing you need to do.
Toasty Flame 🔥 includes 4 sessions each billing period and booking 30 days further ahead than non-members. Sauna Patron ❤️🔥 includes 5 sessions each billing period and booking 30 days further ahead than non-members. Roastin' Flame 🔥🔥 includes 8 sessions a day and booking 30 days further ahead than non-members.
Toasty Flame 🔥 members can book 30 days further ahead than non-members. Sauna Patron ❤️🔥 members can book 30 days further ahead than non-members. Roastin' Flame 🔥🔥 members can book 30 days further ahead than non-members. Earlier dates appear on the booking page once you are signed in.
No. Included sessions are counted against the period the session takes place in, so anything you have not used when a new period starts is not carried over. An included session is counted when you book, and it is returned to the period the session sat in if you cancel.
Sign in with the email address your membership is under and book as normal. Your membership is applied automatically at checkout. One included session covers one space on the booking, and any extra spaces on the same booking are charged at the usual price.
Go to your account page and open Manage payment to see your subscription. If you cannot make the change you need there, contact Glasgow Community Sauna.
Yes. Gift vouchers can be bought for Glasgow Community Sauna from the gift vouchers page. Pick a voucher, add a personal message, and the recipient receives a code by email that they redeem at checkout.
A Bundle is a set of sessions bought up front at a lower price than booking them one at a time. Once you have bought one, it is applied automatically when you book an eligible session while signed in with the same email address.
Yes. You are asked to read and agree to the venue's waiver when you book, and your agreement covers the spaces on your booking. If the wording changes you are asked to agree again the next time you book.
Bookings are handled by Glasgow Community Sauna, so email info@glasgowcommunitysauna.co.uk. Have your booking reference from your confirmation email to hand and they can find it straight away.
This booking page runs on Session. See Session’s privacy policy and terms of service. For how Glasgow Community Sauna uses your details, contact them directly.