FAQs
Answers to the questions we are asked most often about booking with HotBox.
- Rescheduling
- Up to 24 hours beforeSome sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.
- Cancellations
- Up to 48 hours beforeSome sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.
Visiting the venue
What is HotBox?
The original Skandi / Irish sauna.
Where are you?
HotBox runs sessions at 2 locations. Each location has its own booking page - pick the one you want when you book.
- Benone Strand
- benone strand, limavady, BT49 0LQ
- Groomsport Harbour
- Groomsport Habour, Bangor, BT19 6JP
When are you open?
Public sessions run at these times. Times change week to week - the calendar always shows what is actually bookable.
Benone Strand
- Friday to Sunday
- 09:30-10:30, 11:00-12:00, 12:30-19:00
Groomsport Harbour
- Monday
- 07:20-11:00, 14:00-20:00
- Friday
- 07:20-11:00, 14:00-20:00
- Saturday to Sunday
- 09:00-20:20
These are the times recurring sessions run. One-off dates and cancelled sessions can differ, so check the calendar for a particular day.
What sessions do you run?
HotBox runs these sessions, and more. Private hire is also available. The calendar shows every session that is currently bookable.
- Sauna Meditiation
- Yoga socials at Groomsport
- Yoga socials at Benone
- 90 min peak
- Sauna Yoga
- 90 min sweat
- 60 min peak
- 60min off peak
How much does it cost?
Prices run from £20 to £35 a session, depending on which session you book and which price you choose. HotBox offers a choice of prices, so you can pick the one that fits. The exact price shows on each session when you book.
- Event session
- Shared
Prices differ by session, so the range above spans every session this venue currently runs.
Booking a session
How do I book a session with HotBox?
Pick a date from the calendar, choose an available time slot, enter your details, and complete payment if the session is paid. You will receive a confirmation email with a link to manage the booking.
Do I need an account to book?
Not if you have not booked here before. You can book as a guest using just your email address. If you already have an account with that address you are asked to sign in first, and an account makes managing future bookings easier.
Can I book the same session every week automatically?
No. Bookings are made one at a time, so pick the date and time you want on each occasion. Anything you have already booked is listed on your account page.
How far ahead can I book?
For regular sessions you can book up to 60 days ahead. Dates further out appear on the booking page closer to the time.
Some sessions are one-off dates, or run to a set end date, so they do not follow this window.
How late can I book?
How late you can book depends on the session. Each session stays bookable until its own closing time. After that, the session shows as "Booking is now closed".
What payment methods are accepted?
Payment methods are set by the venue and vary by region, typically card payments, with mobile wallets and local bank-debit options where the venue has enabled them.
Changes and cancellations
Can I change or cancel my booking?
Yes. Use the manage link in your confirmation email to reschedule up to 24 hours before the session starts, or to cancel up to 48 hours before the session starts. Paid bookings are refunded to the original payment method.
Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.
What happens if a session is cancelled?
You will get an email letting you know. Any payment is refunded in full to the original payment method automatically. There is nothing you need to do.
Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.
Can I change a private hire booking?
Private hire bookings can only be changed by the venue. Contact HotBox to make any changes or to cancel. Adding or removing spaces on a private hire booking is always done by HotBox.
Gift vouchers and Bundles
Can I buy a gift voucher?
Yes. Gift vouchers can be bought for HotBox from the gift vouchers page. Pick a voucher, add a personal message, and the recipient receives a code by email that they redeem at checkout.
Waivers
Does everyone need to sign a waiver?
Yes. Everyone attending signs their own waiver. After you book, you get a link and a QR code you can share with the rest of your group so each person can sign before they arrive.
Contacting the venue
Who do I contact about my booking?
Bookings are handled by HotBox, so email hello@hotboxseasauna.com. Have your booking reference from your confirmation email to hand and they can find it straight away.
This booking page runs on Session. See Session’s privacy policy and terms of service. For how HotBox uses your details, contact them directly.