FAQs

Lobster Cove Sauna is at 11 Chester Square, Gloucester, MA 01930, USA.

Lobster Cove Sauna runs these sessions. Private hire is also available. The calendar shows every session that is currently bookable.

• Self-Load Sauna with > 4' of tide for plunging
• Preheated Sauna with > 4' of tide for plunging

Sessions at Lobster Cove Sauna are $35.

Pick a date from the calendar, choose an available time slot, enter your details, and complete payment if the session is paid. You will receive a confirmation email with a link to manage the booking.

Not if you have not booked here before. You can book as a guest using just your email address. If you already have an account with that address you are asked to sign in first, and an account makes managing future bookings easier.

No. Bookings are made one at a time, so pick the date and time you want on each occasion. Anything you have already booked is listed on your account page.

How far ahead you can book depends on the session. Sessions appear on the booking page as they are scheduled, and dates further out appear closer to the time.

Bookings close 1 hour before the session starts. After that, the session shows as "Booking is now closed".

Payment methods are set by the venue and vary by region, typically card payments, with mobile wallets and local bank-debit options where the venue has enabled them.

Yes. Use the manage link in your confirmation email to reschedule up to 48 hours before the session starts, or to cancel up to 48 hours before the session starts. Paid bookings are refunded to the original payment method.

Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.

You will get an email letting you know. Any payment is refunded in full to the original payment method automatically. There is nothing you need to do.

Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.

Private hire bookings can only be changed by the venue. Contact Lobster Cove Sauna to make any changes or to cancel. Adding or removing spaces on a private hire booking is always done by Lobster Cove Sauna.

Yes. Gift vouchers can be bought for Lobster Cove Sauna from the gift vouchers page. Pick a voucher, add a personal message, and the recipient receives a code by email that they redeem at checkout.

Yes. Everyone attending signs their own waiver. After you book, you get a link and a QR code you can share with the rest of your group so each person can sign before they arrive.

Bookings are handled by Lobster Cove Sauna, so email dave.gaddy@gmail.com. Have your booking reference from your confirmation email to hand and they can find it straight away.