FAQs

Experience breathtaking views of sky, sea and hills, whilst relaxing in the peace and quiet of your own private wild sauna with a refreshing cold plunge or shower.

Moleshill Retreat is at (Moleshill Retreat) Rhosmaen, Bethania, Llanon, SY23 5NW.

Public sessions run at these times. Times change week to week - the calendar always shows what is actually bookable.

Friday to Saturday

10:30-18:15

These are the times recurring sessions run. One-off dates and cancelled sessions can differ, so check the calendar for a particular day.

Moleshill Retreat runs Wild Sauna. Private hire is also available. The calendar shows every session that is currently bookable.

Sessions at Moleshill Retreat are free to book.

Please bring a big towel, warm comfy clothes for after your sauna session. Hot drinks are available.

Pick a date from the calendar, choose an available time slot, enter your details, and complete payment if the session is paid. You will receive a confirmation email with a link to manage the booking.

Not if you have not booked here before. You can book as a guest using just your email address. If you already have an account with that address you are asked to sign in first, and an account makes managing future bookings easier.

No. Bookings are made one at a time, so pick the date and time you want on each occasion. Anything you have already booked is listed on your account page.

For regular sessions you can book up to 90 days ahead. Dates further out appear on the booking page closer to the time.

Some sessions are one-off dates, or run to a set end date, so they do not follow this window. Members can book further ahead - see memberships.

Bookings close when the session starts. After that, the session shows as "Booking is now closed".

Payment methods are set by the venue and vary by region, typically card payments, with mobile wallets and local bank-debit options where the venue has enabled them. Memberships and Bundles unlock reduced prices automatically when you are signed in.

Yes. Use the manage link in your confirmation email to reschedule up to 24 hours before the session starts, or to cancel up to 24 hours before the session starts. Paid bookings are refunded to the original payment method.

Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.

You will get an email letting you know. Any payment is refunded in full to the original payment method automatically. There is nothing you need to do.

Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.

Private hire bookings can only be changed by the venue. Contact Moleshill Retreat to make any changes or to cancel. Adding or removing spaces on a private hire booking is always done by Moleshill Retreat.

Moleshill Retreat offers one membership.

A member price can differ by session, and some sessions are not included. The price you pay is shown on the booking page once you are signed in.

Wild Sauna Club members can book 14 days further ahead than non-members. Earlier dates appear on the booking page once you are signed in.

Sign in with the email address your membership is under and book as normal. Your membership is applied automatically at checkout.

Go to your account page and open Manage payment to see your subscription. If you cannot make the change you need there, contact Moleshill Retreat.

Yes. Gift vouchers can be bought for Moleshill Retreat from the gift vouchers page. Pick a voucher, add a personal message, and the recipient receives a code by email that they redeem at checkout.

A Bundle is a set of sessions bought up front at a lower price than booking them one at a time. Once you have bought one, it is applied automatically when you book an eligible session while signed in with the same email address.

Yes. You are asked to read and agree to the venue's waiver when you book, and your agreement covers the spaces on your booking. If the wording changes you are asked to agree again the next time you book.

Bookings are handled by Moleshill Retreat, so email laramoley@gmail.com or call +447809130973. Have your booking reference from your confirmation email to hand and they can find it straight away.