FAQs

Riverside Sauna & Cold Plunge Spa is at Riverside Country Club, 2701 N University Ave, Provo, UT 84604, USA.

Public sessions run at these times. Times change week to week - the calendar always shows what is actually bookable.

Monday to Saturday

06:00-08:00, 10:00-21:00

Sunday

07:00-14:00

These are the times recurring sessions run. One-off dates and cancelled sessions can differ, so check the calendar for a particular day.

Riverside Sauna & Cold Plunge Spa runs these sessions. The calendar shows every session that is currently bookable.

• Riverside Sauna & Cold Plunge
• Women Only Session
• Men Only Session

Sessions at Riverside Sauna & Cold Plunge Spa are $0.

Please check in at the Athletic Desk before entering the spa. A sauna mat and towel will be provided upon check-in. Attire Reminder: Shirts, shoes, and appropriate swimwear are required when walking through the hallways to and from the spa. Members may not walk through the hallways shirtless or wearing only a towel. As a reminder, the spa is reserved for individuals ages 21 and older, and a signed liability waiver is required prior to use. We look forward to welcoming you!

Pick a date from the calendar, choose an available time slot, enter your details, and complete payment if the session is paid. You will receive a confirmation email with a link to manage the booking.

Not if you have not booked here before. You can book as a guest using just your email address. If you already have an account with that address you are asked to sign in first, and an account makes managing future bookings easier.

No. Bookings are made one at a time, so pick the date and time you want on each occasion. Anything you have already booked is listed on your account page.

You can book up to 30 days ahead. Dates further out appear on the booking page closer to the time.

Bookings stay open until the session ends, so you can still book a session that has already started. Once a session has finished it comes off the booking page.

Payment methods are set by the venue and vary by region, typically card payments, with mobile wallets and local bank-debit options where the venue has enabled them. Memberships and Bundles unlock reduced prices automatically when you are signed in.

Yes. Use the manage link in your confirmation email to reschedule up to 1 hour before the session starts, or to cancel up to 1 hour before the session starts. Booked the wrong date by mistake? You can change it yourself in the first 15 minutes after booking, even if it's past the reschedule cut-off. Paid bookings are refunded to the original payment method.

Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.

You will get an email letting you know. Any payment is refunded in full to the original payment method automatically. There is nothing you need to do.

Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.

Yes. Gift vouchers can be bought for Riverside Sauna & Cold Plunge Spa from the gift vouchers page. Pick a voucher, add a personal message, and the recipient receives a code by email that they redeem at checkout.

A Bundle is a set of sessions bought up front at a lower price than booking them one at a time. Once you have bought one, it is applied automatically when you book an eligible session while signed in with the same email address.

Yes. You are asked to read and agree to the venue's waiver when you book, and your agreement covers the spaces on your booking. If the wording changes you are asked to agree again the next time you book.

Bookings are handled by Riverside Sauna & Cold Plunge Spa, so email sequoia@riversidecountryclub.org or call 8013741347. Have your booking reference from your confirmation email to hand and they can find it straight away.