FAQs

Reserve your personalized wellness experience at Sol Soak. Our session bookings offer dedicated access to thoughtfully curated amenities and services designed to support relaxation, restoration, and intentional self-care. Select from available soaking sessions, practitioner offerings, co-op workspace access, and other wellness experiences.

Sol Soak NW is at 3416 Unander Ave, Vancouver, WA 98660, USA.

Public sessions run at these times. Times change week to week - the calendar always shows what is actually bookable.

Thursday to Friday

08:00-10:00, 10:30-14:30, 15:30-17:30, 18:00-20:00

Saturday

08:00-10:00, 12:30-14:30, 15:30-17:30, 18:00-20:00

Sunday

08:00-10:00, 15:30-17:30, 18:00-20:00

These are the times recurring sessions run. One-off dates and cancelled sessions can differ, so check the calendar for a particular day.

Sol Soak NW runs these sessions. Private hire is also available. The calendar shows every session that is currently bookable.

• Afternoon Sol
• Morning Sol
• Practitioner Time 2hr
• Co-working at Sol Soak
• Sunset Sol

Prices run from $10 to $40 a session, depending on which session you book and which price you choose. Sol Soak NW offers a choice of prices, so you can pick the one that fits. The exact price shows on each session when you book.

• Communal
• New price

Prices differ by session, so the range above spans every session this venue currently runs.

Please bring a swimsuit — swimsuits must be worn while using Sol Soak amenities. The changing room and restroom are located inside the Bell Trailer. Please use the restroom area inside the trailer when changing. We ask that all guests shower before using the sauna, hot tub, or soaking areas. Please arrive on time, as late arrivals cannot extend your reserved session. Most importantly, come ready to slow down, breathe deeply, and enjoy a peaceful space created for rest, connection, and restoration. ☀️🌿

Pick a date from the calendar, choose an available time slot, enter your details, and complete payment if the session is paid. You will receive a confirmation email with a link to manage the booking.

Not if you have not booked here before. You can book as a guest using just your email address. If you already have an account with that address you are asked to sign in first, and an account makes managing future bookings easier.

No. Bookings are made one at a time, so pick the date and time you want on each occasion. Anything you have already booked is listed on your account page.

For regular sessions you can book up to 90 days ahead. Dates further out appear on the booking page closer to the time.

Some sessions are one-off dates, or run to a set end date, so they do not follow this window. Members can book further ahead - see memberships.

Bookings close when the session starts. After that, the session shows as "Booking is now closed".

Payment methods are set by the venue and vary by region, typically card payments, with mobile wallets and local bank-debit options where the venue has enabled them. Memberships and Bundles unlock reduced prices automatically when you are signed in.

Yes. Use the manage link in your confirmation email to reschedule up to 24 hours before the session starts, or to cancel up to 24 hours before the session starts. Paid bookings are refunded to the original payment method.

Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.

You will get an email letting you know. Any payment is refunded in full to the original payment method automatically. There is nothing you need to do.

Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.

Private hire bookings can only be changed by the venue. Contact Sol Soak NW to make any changes or to cancel. Adding or removing spaces on a private hire booking is always done by Sol Soak NW.

Sol Soak NW offers one membership. A member rate covers your own space on a booking. Any extra spaces on the same booking are charged at the usual price.

A member price can differ by session, and some sessions are not included. The price you pay is shown on the booking page once you are signed in.

Sol Member members can book 30 days further ahead than non-members. Earlier dates appear on the booking page once you are signed in.

No. Included sessions are counted against the period the session takes place in, so anything you have not used when a new period starts is not carried over. An included session is counted when you book, and it is returned to the period the session sat in if you cancel.

Bookings that used a session included in your membership are cancelled if the session is after your membership ends, and you will get an email about each one. Anything extra you paid on those bookings is refunded. Sessions before your membership ends are not affected, and if you cancel, your membership keeps working until the end of the period you have paid for.

Sign in with the email address your membership is under and book as normal. Your membership is applied automatically at checkout. One included session covers one space on the booking, and any extra spaces on the same booking are charged at the usual price.

Go to your account page and open Manage payment to see your subscription. If you cannot make the change you need there, contact Sol Soak NW.

Yes. Gift vouchers can be bought for Sol Soak NW from the gift vouchers page. Pick a voucher, add a personal message, and the recipient receives a code by email that they redeem at checkout.

A Bundle is a set of sessions bought up front at a lower price than booking them one at a time. Once you have bought one, it is applied automatically when you book an eligible session while signed in with the same email address.

Yes. Everyone attending signs their own waiver. After you book, you get a link and a QR code you can share with the rest of your group so each person can sign before they arrive.

Bookings are handled by Sol Soak NW, so email solsoaknw@gmail.com or call 3606069611. Have your booking reference from your confirmation email to hand and they can find it straight away.