FAQs

Answers to the questions we are asked most often about booking with The Hide Sauna.

Changes and cancellations
Up to 24 hours beforeSome sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.

Visiting the venue

What is The Hide Sauna?

A traditional Scandinavian sauna and cold plunge at Houchins Farm, Coggeshall, the only standalone woodland sauna within 25 miles of Colchester, Braintree, and the wider Essex countryside. Panoramic window across nature. Community sessions, private hire, and bridal party bookings available. Book you

Where are you?

The Hide Sauna is at Houchin's Ln, Colchester, UK.

When are you open?

Public sessions run at these times. Times change week to week - the calendar always shows what is actually bookable.

Wednesday
15:00-17:30, 18:00-19:00
Thursday
09:00-10:00, 10:30-11:30, 12:00-13:00
Friday
14:30-15:30, 16:00-17:00, 17:30-18:30
Saturday
13:00-14:00, 14:30-15:30
Sunday
10:00-11:00

These are the times recurring sessions run. One-off dates and cancelled sessions can differ, so check the calendar for a particular day.

What sessions do you run?

The Hide Sauna runs these sessions. Private hire is also available. The calendar shows every session that is currently bookable.

  • Yoga & Sauna
  • Sauna & Plunge
  • Women's Hour

How much does it cost?

Prices run from £15 to £30 a session, depending on which session you book and which price you choose. The Hide Sauna offers a choice of prices, so you can pick the one that fits. The exact price shows on each session when you book.

  • Communal
  • Solo Community Sauna (Women's Hour)

Prices differ by session, so the range above spans every session this venue currently runs.

Booking a session

How do I book a session with The Hide Sauna?

Pick a date from the calendar, choose an available time slot, enter your details, and complete payment if the session is paid. You will receive a confirmation email with a link to manage the booking.

Do I need an account to book?

Not if you have not booked here before. You can book as a guest using just your email address. If you already have an account with that address you are asked to sign in first, and an account makes managing future bookings easier.

Can I book the same session every week automatically?

No. Bookings are made one at a time, so pick the date and time you want on each occasion. Anything you have already booked is listed on your account page.

How far ahead can I book?

Depending on the session, you can book between 30 and 90 days ahead. Dates further out appear on the booking page closer to the time.

How far ahead you can book depends on the session. Some sessions are one-off dates, or run to a set end date, so they do not follow this window.

How late can I book?

How late you can book depends on the session. Each session stays bookable until its own closing time. After that, the session shows as "Booking is now closed".

What payment methods are accepted?

Payment methods are set by the venue and vary by region, typically card payments, with mobile wallets and local bank-debit options where the venue has enabled them. Memberships and Bundles unlock reduced prices automatically when you are signed in.

Changes and cancellations

Can I change or cancel my booking?

Yes. Use the manage link in your confirmation email to reschedule up to 24 hours before the session starts, or to cancel up to 24 hours before the session starts. Paid bookings are refunded to the original payment method.

Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.

What happens if a session is cancelled?

You will get an email letting you know. Any payment is refunded in full to the original payment method automatically. There is nothing you need to do.

Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.

Can I change a private hire booking?

Private hire bookings can only be changed by the venue. Contact The Hide Sauna to make any changes or to cancel. Adding or removing spaces on a private hire booking is always done by The Hide Sauna.

Gift vouchers and Bundles

Can I buy a gift voucher?

Yes. Gift vouchers can be bought for The Hide Sauna from the gift vouchers page. Pick a voucher, add a personal message, and the recipient receives a code by email that they redeem at checkout.

How do Bundles work?

A Bundle is a set of sessions bought up front at a lower price than booking them one at a time. Once you have bought one, it is applied automatically when you book an eligible session while signed in with the same email address.

Waivers

Do I need to sign a waiver?

Yes. You are asked to read and agree to the venue's waiver when you book, and your agreement covers the spaces on your booking. If the wording changes you are asked to agree again the next time you book.

Contacting the venue

Who do I contact about my booking?

Bookings are handled by The Hide Sauna, so email hello@thehidesauna.co.uk. Have your booking reference from your confirmation email to hand and they can find it straight away.

This booking page runs on Session. See Session’s privacy policy and terms of service. For how The Hide Sauna uses your details, contact them directly.