Name: The Sky Spa
Address: Macdonalds Farm, Porthcothan, Padstow, PL28 8LT, GB
Telephone: +44 01841 540829
Price range: £14-£27

Question 1

What is The Sky Spa?

Accepted Answer

Welcome to The Sky Spa — an outdoor wellness experience where you can slow down, switch off and reconnect with nature beneath the ever-changing Cornish sky. Set in the heart of Porthcothan Bay, The Sky Spa is all about embracing the outdoors. Feel the warmth of the sauna, relax in the hot tub and then step outside into the fresh Cornish air before taking the plunge into our cold plunge or cold bath. From bright blue skies and crisp clear evenings to dramatic clouds and unforgettable sunsets, every visit brings a different experience. Our session gives you time to escape the everyday and enjoy the simple pleasure of being outside, breathing in the fresh air and looking up at the sky. Move between hot and cold at your own pace, take a moment to pause, and let the natural surroundings do the rest. There’s no rush, no screens and no distractions — just you, the elements and the Cornish sky above you. Whether you’ve spent the day exploring the coast, walking along the South West Coast Path, or simply want some peaceful time to yourself, The Sky Spa is the perfect place to relax, refresh and reset. Under the Cornish sky. Breathe in. Slow down. Reset. Welcome to The Sky Spa.

Question 2

Where are you?

Accepted Answer

The Sky Spa is at Macdonalds Farm, Porthcothan, Padstow, PL28 8LT.

Question 3

When are you open?

Accepted Answer

Public sessions run Monday 09:30-11:30, 16:00-20:00, Thursday 09:30-11:30, 16:00-20:00 and Friday to Sunday 09:30-11:30, 12:00-14:00, 14:30-16:30, 17:00-19:00. Times change week to week - the calendar always shows what is actually bookable. These are the times recurring sessions run. One-off dates and cancelled sessions can differ, so check the calendar for a particular day.

Question 4

What sessions do you run?

Accepted Answer

The Sky Spa runs Afternoon sessions available (Age 16+), Evening sessions available (Age 16+), Morning Sessions (Age 12 +) and Midday sessions available (Age 16+). Private hire is also available. The calendar shows every session that is currently bookable.

Question 5

How much does it cost?

Accepted Answer

Prices run from £14 to £27 a session, depending on which session you book and which price you choose. The Sky Spa offers a choice of prices - 60 Min Session, 120 Min Session and 60 Min Sessions - so you can pick the one that fits. The exact price shows on each session when you book. Prices differ by session, so the range above spans every session this venue currently runs.

Question 6

What should I know before visiting?

Accepted Answer

Come prepared to embrace the elements and enjoy your time beneath the Cornish sky. Please bring: Swimwear – essential for the hot tub, cold plunge and cold bath. Two towels – one for drying off and one to sit on in the sauna. Flip-flops or suitable footwear – the spa is outdoors, so something easy and comfortable to walk in is ideal. A water bottle – staying hydrated is important, particularly when using the sauna and hot tub. A change of dry clothes – perfect for getting cosy afterwards. Most importantly, bring yourself, leave the outside world behind and come ready to relax, reset and enjoy!

Question 7

How do I book a session with The Sky Spa?

Accepted Answer

Pick a date from the calendar, choose an available time slot, enter your details, and complete payment if the session is paid. You will receive a confirmation email with a link to manage the booking.

Question 8

Do I need an account to book?

Accepted Answer

Not if you have not booked here before. You can book as a guest using just your email address. If you already have an account with that address you are asked to sign in first, and an account makes managing future bookings easier.

Question 9

Can I book the same session every week automatically?

Accepted Answer

No. Bookings are made one at a time, so pick the date and time you want on each occasion. Anything you have already booked is listed on your account page.

Question 10

How far ahead can I book?

Accepted Answer

For regular sessions you can book up to 90 days ahead. Dates further out appear on the booking page closer to the time. Some sessions are one-off dates, or run to a set end date, so they do not follow this window.

Question 11

How late can I book?

Accepted Answer

How late you can book depends on the session. Each session stays bookable until its own closing time. After that, the session shows as "Booking is now closed".

Question 12

What payment methods are accepted?

Accepted Answer

Payment methods are set by the venue and vary by region, typically card payments, with mobile wallets and local bank-debit options where the venue has enabled them. Memberships and Bundles unlock reduced prices automatically when you are signed in.

Question 13

Can I change or cancel my booking?

Accepted Answer

Yes. Use the manage link in your confirmation email to reschedule up to 48 hours before the session starts, or to cancel up to 48 hours before the session starts. Paid bookings are compensated with reusable account credit, which you can spend on a future booking. Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.

Question 14

What happens if a session is cancelled?

Accepted Answer

You will get an email letting you know. Any payment is automatically returned as reusable account credit, which you can spend on a future booking. There is nothing you need to do. Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.

Question 15

Can I change a private hire booking?

Accepted Answer

Private hire bookings can only be changed by the venue. Contact The Sky Spa to make any changes or to cancel. Adding or removing spaces on a private hire booking is always done by The Sky Spa.

Question 16

What does a membership include?

Accepted Answer

4 Pass Membership includes 4 sessions a month. 8 Pass Membership includes 8 sessions a month. 12 Pass Membership includes 12 sessions a month.

Question 17

Do included sessions roll over?

Accepted Answer

No. Included sessions are counted against the period the session takes place in, so anything you have not used when a new period starts is not carried over. An included session is counted when you book, and it is returned to the period the session sat in if you cancel.

Question 18

What happens to my bookings if my membership ends?

Accepted Answer

Bookings that used a session included in your membership are cancelled if the session is after your membership ends, and you will get an email about each one. Anything extra you paid on those bookings is refunded. Sessions before your membership ends are not affected, and if you cancel, your membership keeps working until the end of the period you have paid for.

Question 19

How does my membership apply when I book?

Accepted Answer

Sign in with the email address your membership is under and book as normal. Your membership is applied automatically at checkout. One included session covers one space on the booking, and any extra spaces on the same booking are charged at the usual price.

Question 20

How do I change or cancel my membership?

Accepted Answer

To move to a different membership, go to your account page and choose Change plan. To update your card or cancel, open Manage payment. If you cannot make the change you need there, contact The Sky Spa.

Question 21

Does everyone need to sign a waiver?

Accepted Answer

Yes. Everyone attending signs their own waiver. After you book, you get a link and a QR code you can share with the rest of your group so each person can sign before they arrive.

Question 22

Who do I contact about my booking?

Accepted Answer

Bookings are handled by The Sky Spa, so email info@macdonaldsfarm.co.uk or call +44 01841 540829. Have your booking reference from your confirmation email to hand and they can find it straight away.

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