Question 1

What is Cinder Sauna?

Accepted Answer

Woodfired Sauna on Marazion Beach

Question 2

Where are you?

Accepted Answer

Cinder Sauna is at Marazion Beach, TR17 0EQ.

Question 3

When are you open?

Accepted Answer

Public sessions run Saturday 17:15-18:00. Times change week to week - the calendar always shows what is actually bookable. These are the times recurring sessions run. One-off dates and cancelled sessions can differ, so check the calendar for a particular day.

Question 4

What sessions do you run?

Accepted Answer

Cinder Sauna runs 45 min session and Beach yoga & sauna. The calendar shows every session that is currently bookable.

Question 5

How much does it cost?

Accepted Answer

Prices run from £10 to £16 a session, depending on which session you book and which price you choose. Cinder Sauna offers a choice of prices - Price per person and Communal - so you can pick the one that fits. The exact price shows on each session when you book. Prices differ by session, so the range above spans every session this venue currently runs.

Question 6

How do I book a session with Cinder Sauna?

Accepted Answer

Pick a date from the calendar, choose an available time slot, enter your details, and complete payment if the session is paid. You will receive a confirmation email with a link to manage the booking.

Question 7

Do I need an account to book?

Accepted Answer

Not if you have not booked here before. You can book as a guest using just your email address. If you already have an account with that address you are asked to sign in first, and an account makes managing future bookings easier.

Question 8

Can I book the same session every week automatically?

Accepted Answer

No. Bookings are made one at a time, so pick the date and time you want on each occasion. Anything you have already booked is listed on your account page.

Question 9

How far ahead can I book?

Accepted Answer

You can book up to 30 days ahead. Dates further out appear on the booking page closer to the time.

Question 10

How late can I book?

Accepted Answer

Bookings stay open until the session ends, so you can still book a session that has already started. Once a session has finished it comes off the booking page.

Question 11

What payment methods are accepted?

Accepted Answer

Payment methods are set by the venue and vary by region, typically card payments, with mobile wallets and local bank-debit options where the venue has enabled them.

Question 12

Can I change or cancel my booking?

Accepted Answer

Yes. Use the manage link in your confirmation email to reschedule up to 48 hours before the session starts, or to cancel up to 48 hours before the session starts. Paid bookings are compensated with reusable account credit, which you can spend on a future booking.

Question 13

What happens if a session is cancelled?

Accepted Answer

You will get an email letting you know. Any payment is automatically returned as reusable account credit, which you can spend on a future booking. There is nothing you need to do.

Question 14

Can I buy a gift voucher?

Accepted Answer

Yes. Gift vouchers can be bought for Cinder Sauna from the gift vouchers page. Pick a voucher, add a personal message, and the recipient receives a code by email that they redeem at checkout.

Question 15

Who do I contact about my booking?

Accepted Answer

Bookings are handled by Cinder Sauna, so email cindersauna@gmail.com. Have your booking reference from your confirmation email to hand and they can find it straight away.

Saturday, 10 October

Saturday, 17 October

Saturday, 24 October

Saturday, 31 October