Name: Sauna Sanctuary
Address: Mount Farm Caravan Park, Batchelors Lane, Ratley, OX15 6DW, GB
Telephone: Whatsapp 07754 543323

Question 1

What is Sauna Sanctuary?

Accepted Answer

Relax and Renew at Sauna Sanctuary, a wild spa haven near Edgehill. Sauna Sanctuary offers a unique outdoor wood-fired sauna, invigorating cold dip tank, and cozy seating with changing rooms—perfect for group sessions or private retreats.

Question 2

Where are you?

Accepted Answer

Sauna Sanctuary is at Mount Farm Caravan Park, Batchelors Lane, Ratley, OX15 6DW.

Question 3

When are you open?

Accepted Answer

Public sessions run Monday 18:30-19:30, 20:00-21:00. Times change week to week - the calendar always shows what is actually bookable. These are the times recurring sessions run. One-off dates and cancelled sessions can differ, so check the calendar for a particular day.

Question 4

What sessions do you run?

Accepted Answer

Sauna Sanctuary runs Sunday Social, Sauna Social and Sunday Social Sauna. The calendar shows every session that is currently bookable.

Question 5

How much does it cost?

Accepted Answer

Sessions at Sauna Sanctuary are £15.

Question 6

How do I book a session with Sauna Sanctuary?

Accepted Answer

Pick a date from the calendar, choose an available time slot, enter your details, and complete payment if the session is paid. You will receive a confirmation email with a link to manage the booking.

Question 7

Do I need an account to book?

Accepted Answer

Not if you have not booked here before. You can book as a guest using just your email address. If you already have an account with that address you are asked to sign in first, and an account makes managing future bookings easier.

Question 8

Can I book the same session every week automatically?

Accepted Answer

No. Bookings are made one at a time, so pick the date and time you want on each occasion. Anything you have already booked is listed on your account page.

Question 9

How far ahead can I book?

Accepted Answer

You can book up to 90 days ahead. Dates further out appear on the booking page closer to the time.

Question 10

How late can I book?

Accepted Answer

Bookings close when the session starts. After that, the session shows as "Booking is now closed".

Question 11

What payment methods are accepted?

Accepted Answer

Payment methods are set by the venue and vary by region, typically card payments, with mobile wallets and local bank-debit options where the venue has enabled them.

Question 12

Can I change or cancel my booking?

Accepted Answer

Yes. Use the manage link in your confirmation email to reschedule up to 24 hours before the session starts, or to cancel up to 24 hours before the session starts. Paid bookings are refunded to the original payment method. Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.

Question 13

What happens if a session is cancelled?

Accepted Answer

You will get an email letting you know. Any payment is refunded in full to the original payment method automatically. There is nothing you need to do. Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.

Question 14

Can I buy a gift voucher?

Accepted Answer

Yes. Gift vouchers can be bought for Sauna Sanctuary from the gift vouchers page. Pick a voucher, add a personal message, and the recipient receives a code by email that they redeem at checkout.

Question 15

Do I need to sign a waiver?

Accepted Answer

Yes. You are asked to read and agree to the venue's waiver when you book, and your agreement covers the spaces on your booking. If the wording changes you are asked to agree again the next time you book.

Question 16

Who do I contact about my booking?

Accepted Answer

Bookings are handled by Sauna Sanctuary, so email klquarterman@gmail.com or call Whatsapp 07754 543323. Have your booking reference from your confirmation email to hand and they can find it straight away.