FAQs
Answers to the questions we are asked most often about booking with Sauna Sanctuary.
- Changes and cancellations
- Up to 24 hours beforeSome sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.
Visiting the venue
What is Sauna Sanctuary?
Relax and Renew at Sauna Sanctuary, a wild spa haven near Edgehill. Sauna Sanctuary offers a unique outdoor wood-fired sauna, invigorating cold dip tank, and cozy seating with changing rooms—perfect for group sessions or private retreats.
Where are you?
Sauna Sanctuary is at Mount Farm Caravan Park, Batchelors Lane, Ratley, OX15 6DW.
When are you open?
Public sessions run at these times. Times change week to week - the calendar always shows what is actually bookable.
- Monday
- 18:30-19:30, 20:00-21:00
These are the times recurring sessions run. One-off dates and cancelled sessions can differ, so check the calendar for a particular day.
What sessions do you run?
Sauna Sanctuary runs these sessions. The calendar shows every session that is currently bookable.
- Sauna Social
- Sunday Social Sauna
- Slow Sunday Sauna
How much does it cost?
Prices run from £15 to £20 a session, depending on which session you book and which price you choose. The exact price shows on each session when you book.
Prices differ by session, so the range above spans every session this venue currently runs.
Booking a session
How do I book a session with Sauna Sanctuary?
Pick a date from the calendar, choose an available time slot, enter your details, and complete payment if the session is paid. You will receive a confirmation email with a link to manage the booking.
Do I need an account to book?
Not if you have not booked here before. You can book as a guest using just your email address. If you already have an account with that address you are asked to sign in first, and an account makes managing future bookings easier.
Can I book the same session every week automatically?
No. Bookings are made one at a time, so pick the date and time you want on each occasion. Anything you have already booked is listed on your account page.
How far ahead can I book?
You can book up to 90 days ahead. Dates further out appear on the booking page closer to the time.
How late can I book?
Bookings close 2 hours before the session starts. After that, the session shows as "Booking is now closed".
What payment methods are accepted?
Payment methods are set by the venue and vary by region, typically card payments, with mobile wallets and local bank-debit options where the venue has enabled them.
Changes and cancellations
Can I change or cancel my booking?
Yes. Use the manage link in your confirmation email to reschedule up to 24 hours before the session starts, or to cancel up to 24 hours before the session starts. Paid bookings are refunded to the original payment method.
Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.
What happens if a session is cancelled?
You will get an email letting you know. Any payment is refunded in full to the original payment method automatically. There is nothing you need to do.
Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.
Gift vouchers and Bundles
Can I buy a gift voucher?
Yes. Gift vouchers can be bought for Sauna Sanctuary from the gift vouchers page. Pick a voucher, add a personal message, and the recipient receives a code by email that they redeem at checkout.
Waivers
Do I need to sign a waiver?
Yes. You are asked to read and agree to the venue's waiver when you book, and your agreement covers the spaces on your booking. If the wording changes you are asked to agree again the next time you book.
Contacting the venue
Who do I contact about my booking?
Bookings are handled by Sauna Sanctuary, so email klquarterman@gmail.com or call Whatsapp 07754 543323. Have your booking reference from your confirmation email to hand and they can find it straight away.
This booking page runs on Session. See Session’s privacy policy and terms of service. For how Sauna Sanctuary uses your details, contact them directly.