FAQs

Suvi Sauna brings you hot & cold therapy in beautiful locations

Suvi Sauna runs sessions at 3 locations. Each location has its own booking page - pick the one you want when you book.

Suvi Bristol

Suvi Sauna - Bristol, The Pickle Factory, Community Centre, 13 All Hallows Road (Inside, 13 All Hallows Rd, Bristol BS5 0HH

Clevedon Marine Lake

Suvi Sauna, Salthouse Rd, Clevedon BS21 7TY

Ross-On-Wye

The Riverside Inn, Wye St, Ross-on-Wye, HR9 7B

Public sessions run at these times. Times change week to week - the calendar always shows what is actually bookable.

These are the times recurring sessions run. One-off dates and cancelled sessions can differ, so check the calendar for a particular day.

Suvi Sauna runs these sessions, and more. Private hire is also available. The calendar shows every session that is currently bookable.

• Sauna Singing Workshop
• Root and Release - Bristol
• Yoga & Sauna
• Sauna & Swim Clevedon Weekends
• New Moon Guided Sauna
• Root and Release - Clevedon
• Sauna & Plunge - Bristol
• 🎄60min Xmas + NY Sauna Session 🎄

Prices run from £7 to £30 a session, depending on which session you book and which price you choose. Suvi Sauna offers a choice of prices, so you can pick the one that fits. The exact price shows on each session when you book.

• Communal
• Guided Sauna
• 1 Spot
• Sauna Singing Workshop

Prices differ by session, so the range above spans every session this venue currently runs.

What to Expect A Suvi Sauna host will welcome you, check you in, and be available throughout your session. There is a outdoor cold shower (no soap). We have changing rooms and dry storage for bags and belongings. Relax, take your time, and enjoy the sauna experience at your own pace. What to Bring Swimwear A towel or sauna sheet to sit on A separate towel to dry off with A water bottle Parking There is free parking on the surrounding streets and bike hoops for locking up inside

Pick a date from the calendar, choose an available time slot, enter your details, and complete payment if the session is paid. You will receive a confirmation email with a link to manage the booking.

Not if you have not booked here before. You can book as a guest using just your email address. If you already have an account with that address you are asked to sign in first, and an account makes managing future bookings easier.

No. Bookings are made one at a time, so pick the date and time you want on each occasion. Anything you have already booked is listed on your account page.

For regular sessions you can book up to 300 days ahead. Dates further out appear on the booking page closer to the time.

Some sessions are one-off dates, or run to a set end date, so they do not follow this window.

Bookings stay open until the session ends, so you can still book a session that has already started. Once a session has finished it comes off the booking page.

Payment methods are set by the venue and vary by region, typically card payments, with mobile wallets and local bank-debit options where the venue has enabled them. Memberships and Bundles unlock reduced prices automatically when you are signed in.

Yes. Use the manage link in your confirmation email to reschedule up to 24 hours before the session starts, or to cancel up to 24 hours before the session starts. Booked the wrong date by mistake? You can change it yourself in the first 15 minutes after booking, even if it's past the reschedule cut-off. Paid bookings are refunded to the original payment method.

Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.

You will get an email letting you know. Any payment is refunded in full to the original payment method automatically. There is nothing you need to do.

Some sessions have their own rules. The exact rule for a session is shown when you book, and in your confirmation email.

Private hire bookings can only be changed by the venue. Contact Suvi Sauna to make any changes or to cancel. Adding or removing spaces on a private hire booking is always done by Suvi Sauna.

Suvi Sauna offers 3 memberships. A member rate covers your own space on a booking. Any extra spaces on the same booking are charged at the usual price.

A member price can differ by session, and some sessions are not included. The price you pay is shown on the booking page once you are signed in.

No. Included sessions are counted against the period the session takes place in, so anything you have not used when a new period starts is not carried over. An included session is counted when you book, and it is returned to the period the session sat in if you cancel.

Bookings that used a session included in your membership are cancelled if the session is after your membership ends, and you will get an email about each one. Anything extra you paid on those bookings is refunded. Sessions before your membership ends are not affected, and if you cancel, your membership keeps working until the end of the period you have paid for.

Sign in with the email address your membership is under and book as normal. Your membership is applied automatically at checkout. One included session covers one space on the booking, and any extra spaces on the same booking are charged at the usual price.

To move to a different membership, go to your account page and choose Change plan. To update your card or cancel, open Manage payment. If you cannot make the change you need there, contact Suvi Sauna.

Yes. Gift vouchers can be bought for Suvi Sauna from the gift vouchers page. Pick a voucher, add a personal message, and the recipient receives a code by email that they redeem at checkout.

A Bundle is a set of sessions bought up front at a lower price than booking them one at a time. Once you have bought one, it is applied automatically when you book an eligible session while signed in with the same email address.

Some sessions ask you to agree to a waiver and some do not. Where one applies, you read and agree once when you book, and that covers the spaces on your booking.

Whether a waiver applies depends on the session you book and where it runs.

Bookings are handled by Suvi Sauna, so email hello@suvisauna.co.uk. Have your booking reference from your confirmation email to hand and they can find it straight away.