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Archive a session

Retire a session type you're not running - off your booking page, tucked into a collapsed list, ready to bring back whenever you need it.

4 min read

Archiving is how you tidy away a session type you've stopped running without deleting it. The session comes off your booking page and stops taking bookings, but it stays on your account - gathered into a collapsed Archived section at the bottom of your sessions list - so you can bring it back at any time. Nothing about its past bookings, revenue, or attendance changes.

Reach for it when a session has run its course - a seasonal offering that's finished, a format you've retired, or a trial you're pausing. If a session still runs and you only want one date off the calendar, hide that occurrence instead.

The sessions list with the actions menu open on a row, showing Duplicate, Share and Archive, and a collapsed Archived section at the bottom
Each row's actions menu holds Duplicate, Share and Archive. Archived sessions collect in the section at the bottom.

The session actions menu

On the sessions List view, every row has an Edit button and a (more actions) menu. The menu holds three actions:

  • Duplicate - makes a copy of the session, named "... (copy)", added as a hidden draft you can edit and publish. Its schedules, prices, and settings all carry over.
  • Share - opens the customer booking link for the session so you can copy it.
  • Archive - retires the session (below). On an already-archived row this reads Unarchive instead.

Archive a session

  1. 1
    Open the List view on your sessions page.
  2. 2
    On the session's row, open the menu and select Archive.
  3. 3
    The row moves straight into the Archived section at the bottom of the list.

You can also archive from inside the session editor - open the menu next to Save & close. An archived session shows an Archived tag by its name there.

An archived session:

  • Comes off your booking page - customers can't find it or book it.
  • Stops taking bookings - it's off your booking page entirely, not moved to a different placement.
  • Comes off your calendars too - it leaves the Sessions calendar and your Bookings day view, so your timetable only shows what's actually running. The one exception is a date that still has a booking on it - see below.
  • Keeps everything - existing and past bookings, revenue, and attendance are untouched. Nobody is refunded or emailed.
  • Is fully reversible - bring it back whenever you like (below).
Archived dates that still have bookings

Archiving never cancels anyone. If an archived session still has a date with people booked on, that date stays on your Bookings day view with an archive icon, so you can still check those customers in. Once nobody is booked on it, it drops off. If you want those bookings gone as well, cancel the date itself - that refunds and emails the customers.

To see your archived sessions, select the Archived header at the bottom of the list to expand the section.

Archive or hide?

Set a session to Direct link only when it should stay bookable by its link - an invite-only or quiet session that's off the public calendar but still open. Archive when the session isn't running at all: off the booking page, not bookable, and out of the way until you want it back.

Bring a session back

Unarchiving reopens a session and takes you straight into its editor so you can set it up before customers see it.

  1. 1
    Expand the Archived section at the bottom of the List view.
  2. 2
    On the session's row, open the menu and select Unarchive.
  3. 3
    The session opens in the editor set to Direct link only. Review it, set its placement to In the calendar when you're ready, and save.

It comes back as Direct link only rather than in the calendar on purpose - so a session that used to be unlisted, or one whose prices or schedule need a look before it goes live, never republishes to your booking page by surprise. You choose when it goes back in the calendar.

Common questions

  1. Does archiving cancel or refund any bookings? No. Archiving only takes the session off your booking page and stops new bookings. Every existing booking, refund, and attendance record stays exactly as it was.

  2. Where did my session go after I archived it? Into the collapsed Archived section at the bottom of the sessions List view. Select the Archived header to expand it. It also leaves your calendars, so it won't clutter your timetable while it's retired.

  3. An archived session is still showing on my Bookings page - why? Because it still has someone booked on that date. Archiving doesn't cancel bookings, so the date stays on your day view (with an archive icon) until nobody is booked on it, which means you can still check those customers in. To clear it, cancel the date - that refunds and emails everyone on it.

  4. Why does an unarchived session come back off the calendar? So it never republishes to your booking page without you deciding. Unarchiving opens the editor with the session set to Direct link only - set its placement to In the calendar and save when you're ready for customers to see it.

  5. Is "Archived" the same as the old "Closed" visibility? Yes - the same state, now called Archived everywhere. Archiving (from the list or the editor's menu) is a lifecycle action, separate from where a live session appears.

  6. Can staff archive a session? Archiving needs the same permission as editing sessions, so any admin or staff member who can manage sessions can archive and unarchive.