One-off events

A one-off is a session on a specific date that doesn't repeat - a workshop, a talk or a guest event. It can have its own name, image, price, capacity and duration. For weekly sessions, see repeat schedules.

Quick add a session from the calendar

1. 1
   Open the Sessions page in the Week view (or Day, if you run multiple locations).
2. 2
   Double-click an empty time slot, or drag down the column to set the length. On a phone or tablet, press and hold the slot. You can also click Add session at the top, choose New time and pick the date.
3. 3
   Check the time and duration, pick the session type and, if you have more than one location, the location. Click Add session.

A quick-added session is a one-off on the session type you pick, so it inherits that type's prices, capacity, add-ons and waiver. You can't add a session in the past. For a new kind of session, choose New session type (or More options) to open the full editor. It opens with what you'd picked: the time as a one-off date, or as a weekly schedule on the days you chose if you ticked Repeat weekly, at the location you picked.

To add a weekly slot instead, tick Repeat weekly before you click Add, then tick any other days it runs on - Mon to Fri at 07:00 is one drag. It repeats from the week you're looking at (or today, if that's later) with no end date, bookable as far ahead as your booking window allows. A day that already has that time is left as it is, and the confirmation says so. A time that ran earlier in the year and has since ended doesn't count, so you can add it back from a later week. The new days join the weekly schedule that's already running when they can, so they show in the same card in the session's Schedule tab; added from a later week, they start their own from that week. For every two weeks or an end date, use the full editor.

Add more dates to an event

In the full editor, the One-off dates card in the Schedule section lists each date with its times.

1. 1
   Select Add a date, set the Date, Start time and Length, and select Add. The next date you add starts the day after your latest one, at the same time and length.
2. 2
   For another time on the same day, select Add on that date's row.
3. 3
   To repeat a date's times on other dates, select its copy icon, pick the dates on the calendar and select Copy.

For a day of sessions back to back, or with a cleaning gap, select Add a range when adding a date - set the Gap between and the Last start, and the panel says how many sessions it will add. Times the date already has are skipped. On a session with lengths, set Every instead of a gap; the starts show as one chip, such as "09:00 → 16:30 every 45m", and you select it to change them all.

Past dates are collapsed under a "N past dates" link.

Choose when bookings open

By default a one-off is bookable as soon as you publish it. To keep it off the booking page until nearer the time:

1. 1
   In the One-off dates card, select the date's time, then Edit on the line that starts "Bookable".
2. 2
   Choose Open bookings nearer the date, set how many days ahead customers can book, select Done and save.

The date stays off the booking page until it's within that window, and members with early access see it that many days sooner. The same panel holds the Bookings close choice - see when bookings close. You can share the event's link before bookings open; visitors see the details with "Not open for booking yet".

To pin an event to the top of your booking page, see session visibility.

Replace a regular session with a one-off

When your one-off clashes with a slot your repeat schedule covers:

1. 1
   On the admin calendar, open the regular session on that date and cancel that occurrence. This refunds or credits its bookings and emails those customers.
2. 2
   Add the one-off at the same date and time, and save.

The cancellation email doesn't say what's happening instead, so invite your regulars to the new event yourself.

When you save a session that overlaps another at the same location and time, a banner at the top of the Sessions page links to both. Choose "Don't warn me about clashes" to mute these for your account only.

Troubleshooting

1. My one-off and a regular session both appear on the same day. The recurring date still exists. Cancel it from the clash banner that appears after you save.

2. My one-off isn't on the booking page. If its line in the Schedule section reads "Bookable N days ahead", it appears once it's within that many days. Choose As soon as it's published to show it now.

3. The button says "New session type", not "Add session". You haven't created a session type yet. Create your first type and the button becomes Add session.

4. I cancelled a one-off - can I get its bookings back? No. Reinstating the date reopens it for new bookings, but cancelled customers were already refunded and need to rebook.

5. I cancelled a one-off but its time is still in the Schedule tab. Cancelled dates stay in the list so you can reinstate them. They show struck through with "Cancelled", and customers can't see or book them.