Managing teams
Session lets you invite other people to help run your sessions - so you don't have to be on site, or online, every day. Give each person the right level of access: admins to manage the business, staff to run the site.
Who this is for
Most operators aren't behind the desk every shift. You might have:
A colleague or co-founder who shares the admin load — pricing, scheduling, reporting
Session hosts or front-of-house staff who open up, check people in, and handle the odd last-minute change
A cover person who steps in when someone's off sick or on holiday
Giving staff their own login means you're not sharing passwords, not fielding texts during dinner, and not the single point of failure.
There are two roles
Admin
Full access - manage sessions, pricing, memberships, waivers, reports, integrations, and invite other team members.
Staff
Day-to-day running of sessions. Can:
Check in customers
View, create, and move bookings
Cancel individual sessions, including ones with bookings (customers are refunded and notified automatically)
Staff cannot access sessions, reports, or settings — so there's no risk of someone accidentally changing your pricing or deleting a template.
Inviting a team-mate
Go to Settings → Team
Click Invite member
Enter their email and choose Admin or Staff
They'll get an email with a link to create their account
You can change someone's role or remove them at any time from the same page.