International

Regional settings are chosen at sign-up and can be changed any time under Settings → Company → Regional settings.

Setting up outside the UK

The defaults are British: GBP, London time and "VAT". Picking your country suggests new ones but keeps anything you set by hand, so check these before your first booking.

1. 1
   Check your currency first. Session flags it if it doesn't match what venues in your country normally charge in, or the currency your Stripe account charges in.
2. 2
   Check your timezone. It comes from your address at sign-up, so check it if you skipped that step.
3. 3
   Check your time format and week start. Both are "Match my country" until you change them.
4. 4
   Rename your tax label from "VAT" to your country's term (BTW, TVA, Moms, MVA, ALV, MwSt, GST, Sales tax). The usual label for your country shows under the field.
5. 5
   Turn on local payment methods in your Stripe dashboard.
6. 6
   Translate what you type. Session names, descriptions, prices, add-ons and emails show exactly as written.

Currencies & timezones

What each setting changes

Currency. Customers see prices in the currency Stripe charges them in. If it disagrees with your Stripe account's currency, Session warns you, because customers would see one currency and be charged in another - fix it in Stripe or set it back to match. Once you've set up billing for a paid email plan, the currency is locked until you cancel that plan.

Timezone. Customers see sessions in your venue's timezone wherever they are. Changing it relabels every existing session: a 6pm London session becomes a 1pm New York one - the same moment, a new label.

Time format. The United States, Canada and Bahrain get a 12-hour clock with month-first dates ("Sat, Jul 4, 6:00 PM"); everywhere else gets 24-hour, day-first ("Sat 4 Jul, 18:00"). It applies to your booking page, admin and customer emails.

Week start. Calendars start on Monday, except in Bahrain (Sunday). If your weekend is Friday and Saturday, set Week starts on to Sunday so it doesn't split across two rows. Week start also sets your report date presets. Neither setting changes when a session runs or your report figures.

Tax. Prices always include tax. Your tax rate and tax number split your takings in exports and turn confirmation emails into receipts - see how tax works.

Where card payments are available

Online card payments need Stripe, which isn't in every country - see where Stripe is available. Without it, everything else works and you record payments manually.

Local payment methods

Card, Apple Pay and Google Pay work everywhere Stripe does. Bancontact (Belgium), iDEAL (Netherlands), Swish (Sweden), MobilePay (Denmark and Finland), Vipps (Norway) and Klarna are switched on in your Stripe dashboard under Settings → Payment methods, and then appear at your checkout if:

• your currency matches - Bancontact needs euros and Swish needs Swedish krona, so a venue still on GBP won't see them, and
• Stripe allows the method for the country your business is registered in.

Language

Session's own buttons and labels are in English. International visitors see an approximate conversion of your price into their currency, but are charged in yours.

Troubleshooting

1. Stripe asked me to confirm a country I didn't expect. Stripe prefills it from your Session country, so set that before connecting. It can't be changed once the Stripe account is activated.

2. Where do I translate prices, add-ons and emails? Prices and add-ons are on the session itself (Sessions → open the session → Prices); automated emails are under Email → Notifications.

3. My sessions calendar shows different times when I'm away. The admin Sessions calendar uses your device's timezone, so it shifts while you travel. Your booking page, emails and the session editor always use your venue's timezone.