A price option is a named price customers choose at checkout. Each session can offer several, and each price type sets how much of the session it takes up - a single space, a fixed group block, or the whole room. They work alongside memberships, bundles and vouchers.
Create a price option
- 1Open the session on the Sessions page and go to Prices & offers. Select Add a space or group price, or Add a whole-session price (on a new session, tick Book a space or Whole session under How can customers book this?). Choose Create new, or pick from Your prices to reuse one you already sell on another session.
- 2Give it a Name customers see at checkout, such as "Standard", "Concession" or "Private hire", and set the Price (
0for a free option). - 3Choose a Price type (see price types) and save. To offer more than one length, such as 45 and 75 minutes, use session lengths.
A new price is added to this session only. To offer it elsewhere, open the other session, select the matching Add button and pick it from Your prices. It arrives at the amount most of your sessions charge for it - change that in the row if this session should charge something else. Each session's copy is independent.
A price option applies at every time the session runs. To charge less at quieter times, see off-peak pricing.
Rename a price on every session
Each session keeps its own copy of a price's name and description. To change them everywhere, edit the price on any session and, under Apply changes to, choose All sessions with this price before saving. Sessions that still use the old name are updated, including copies picked from Your prices, and you can untick any of them. One that gave the price a name of its own is listed under Named differently. If you sell two different prices under the same name, the lookalike is listed for you to check. Neither is changed unless you tick it.
The amount, spaces and duration are never copied - each session keeps its own. Bookings already made keep the name they were booked under.
Price types
- Standard - one space per ticket. Customers can buy several at once, up to any per-booking limit you set.
- Group - a fixed block of spaces sold together at one price, such as a "bring a friend" rate, or the spaces of one sauna of two for a private hire. The block is from 2 up to one less than the session's capacity, and Group is only offered when a session has 3 or more spaces. Customers can cancel or reschedule under your policy but can't change the number of spaces.
- Whole session - reserves the whole session, so no one else can book, and the communal prices disappear for that session. Customers see it as private hire. By default only you and your staff can change or cancel a private booking.
Each price carries a label in the price list: Per space, Group of 4 or Whole session. The type can't be changed later - remove the price and add a new one. See group bookings and private hire.
The default price
One standard, full-session price on each session is its default price - turn on Use as the default price when adding or editing it. Member discounts and included sessions are priced from the default. A price option has no member rate of its own; member pricing is set on the membership.
Override a price for one date
To charge a different amount on a single date, such as a holiday rate, set a per-date price with an instance override. The per-date price wins for that date; every other date keeps the session's price.
Past bookings keep the name and amount they were bought at, so editing a price only affects new bookings and your reports and CSV exports stay accurate.
Make a session free
Give it one price set to £0 rather than turning all its prices off, so customers get a confirmation and you get a name on your check-in list.
If every price is off and the session has a membership on it, Session treats it as a members-only session: members can book, and everyone else sees no book button. The Prices panel shows an amber note when a session is in that state.
What customers see
Customers see each enabled price as a row with its name, price and a quantity control; group and private prices show how much of the session they book. One booking can combine prices that take a single space, such as two standard spaces and a child. Choosing a group or private price replaces anything else in the booking, and every other price card says so before it's tapped. Prices show in your venue's currency, with a live conversion hint for international customers. Before a time is picked, the session page shows a Price line with your cheapest enabled option - "From £10" when there are several rates.
Common questions
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Why isn't my price showing on the booking page? A price only shows on the session it was created or copied onto. If it's there but hidden on a date, check that a group or private price still fits that date's remaining capacity.
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How do I run a discount instead of a separate price? For a code customers redeem at checkout, create a discount voucher.
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How can I tell which prices book more than one space? The line beneath each price in the session's price list states how many spaces it takes.
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Why does my session page say "From £5" when my standard price is £10? The Price line shows the cheapest option a customer could book, such as a shorter length or an off-peak rate. Remove or raise any option you don't want quoted.