Multiple locations

If you operate from more than one address, set each up as a location and assign sessions to it; customers can then filter your calendar by location. For several saunas at one address, use a separate session per room instead.

Managing locations

Add and edit locations under Settings → Company. Once you have a second location:

• A Location field appears under the session name in every session's details, and each schedule and one-off date gets its own Location dropdown, set to Same as session by default.
• Your Primary location is the fallback for anything without a location of its own, and always shows first in the filter.
• A location filter is added to your booking page and admin calendars.

To run one session at several venues, change the Location on the schedules that run elsewhere; customers see the location on each time. To put the location in the name instead, make a separate session per venue.

Editing a location

With two or more locations, each one is a row showing its colour, name, address and booking link. Click a row to edit it in a panel and press Save location - it saves straight away. Adding your second location also asks you to name your first one, since every location needs a name once you have more than one.

• Reorder by dragging a row by its handle, or use Move up and Move down in its ⋯ menu. The order sets how locations appear in the calendar filter.
• Make primary, Copy booking link and Archive location are in the ⋯ menu too, and reordering and making primary save straight away.

Archiving a location

Archive a closed site from its ⋯ menu. It vanishes from your booking page, FAQs and pickers; past bookings and Reports keep it. The dialog lists anything blocking it. Restore it from Archived below your list.

Name, address and filter settings

Name each location the way your customers do - "Southwick (Lighthouse Beach)" rather than "Southwick". Renaming never changes its booking link. As you type an address, pick a suggestion: that sets its map position, which search engines use and which puts a map of the location on your customers' booking screen. An address typed without picking a suggestion has no map, so customers see the session's image there instead.

Each location also has:

• Colour - its dot in the filter and on your calendar. Leave it on Auto or pick one.
• Hide from calendar filter - hides it from the customer filter only. Its sessions stay on your booking page under All.
• Header image - its own banner, shown on its page and when a customer picks it in the filter. Leave it empty to use your main header banner.
• Booking link - a copyable link to its page.

Locations on your admin calendar

On your Sessions calendar and Bookings, filter to one location or see all. On the Sessions calendar, Week labels each tile with its location, and Day shows one column per location on desktop.

Sharing location calendars

Each location has its own public page, for example /cardiff-sauna/l/pontcanna, showing only that site's schedule, featured sessions and header image. Use it on flyers, QR codes and social profiles.

Ask customers to choose a location first

If customers travel to each site separately, ask them to pick one when they open your booking page.

1. 1
   Go to Booking page and open Layout.
2. 2
   Turn on Choose a location first (shown once you have two or more locations) and save.

Your main booking link then opens with one card per site; See all locations shows the full schedule. It asks once per visit, marking the last site picked on that device Last visited. Links to a location's page skip the choice. Only sites with upcoming sessions that aren't hidden from the filter get a card, and with fewer than two the choice isn't shown - a note under the switch then names each site that's missing and why.

Common questions

1. Why isn't one of my locations showing in the customer's filter? A location only appears while it has upcoming sessions. Check too that Hide from calendar filter is off.

2. Can I limit a staff member to one venue? Yes. Assign their locations on the invite or their member-edit sheet under Settings → Team, and their bookings, check-in list and booking alerts narrow to those sites. Admins, and staff with no locations set, see everything.

3. Can I see revenue for one venue on its own? Yes. The location filter in the Reports header scopes every figure and both CSV exports. Year-end totals stay organisation-wide, because vouchers aren't tied to one site.

4. Do customers get the right address? Yes. Each confirmation email links to its location's address for directions, and the location's name is on the subject line and Stripe payment page.

5. Customers keep turning up at the wrong site - what can I do? Put the meeting point in Visit instructions (under Messages in the session editor), use each site's own link on its poster, and consider asking customers to choose a location first.

6. I run pop-ups in different places - how do I handle that? Add each site as a location and set it on that event's one-off date or schedule. Don't change the session's own Location for a pop-up - that moves every date still on Same as session, including booked ones.