Announcements

An announcement is a single line of text across the top of your booking page, above your sessions. It's for the things customers need to know before they book: you're closed on Tuesday, the sauna's running late, there's a new session on Fridays.

You get one at a time, on purpose - a stack of notices is a stack nobody reads. It lives on your sessions page rather than in your settings, because the moment you want one is usually the moment you're changing the timetable anyway.

Write an announcement

1. 1
   Go to your sessions page and select Add announcement in the top right. On a phone, tap + and choose Add announcement.
2. 2
   Write your Message. Keep it to a sentence - there's a 200 character limit.
3. 3
   Set a Start date if you want it to begin later. It defaults to today.
4. 4
   Select Publish.

That's the whole minimum. Everything else - an end date, a button, a colour, whether customers can dismiss it - is optional.

Emphasise part of your message

Select some text and use the Bold and Italic buttons above the message box. You can combine them, and clicking a button again removes that formatting.

Emoji work too - paste or type one straight into the message.

Schedule it

Start is when the announcement goes live, and defaults to today. End is optional - leave it blank and the announcement runs until you take it down.

Both are dates in your venue's timezone, and an end date runs to the close of that day. So "ends 29 August" means it disappears at midnight on the 29th.

A scheduled announcement isn't visible to customers before its start date - not in the page, not in the page's source - so you can write next month's notice today.

Add a button

Turn on Add a button to put a link beside your message - useful when there's more to say than fits in a sentence.

Give it a Label (what the button says, like "Read more") and a Link. The link opens in a new tab so customers don't lose their place.

Choose a colour

Pick a Background from the preset swatches, or use the colour picker for an exact shade. Grey is the default.

You only choose the background - the text colour is worked out for you so it stays readable, whether you pick a pale amber or near-black.

Let customers dismiss it

Turn on Let customers dismiss it to add a small × to the corner. A customer who dismisses it won't see it again on that device.

If you later replace the message with a different one, it reappears for everyone - including people who dismissed the previous notice. Dismissing one announcement doesn't hide the next.

Check and change what's live

Once an announcement is live, scheduled, or finished, it appears at the top of your sessions page exactly as customers see it, with a label above telling you which:

• Showing now - live on your booking page. If you set an end date it says so.
• Scheduled for 29 Aug - written and waiting for its start date.
• Finished 29 Aug - its end date has passed, so it's off your booking page.

Select Edit announcement to change anything. The footer offers Save changes and Stop showing.

Finished is there so a notice doesn't quietly disappear from your mind along with your booking page. It sits on the page you open anyway, ready to edit and republish or clear out.

Take it down

1. 1
   On your sessions page, select Edit announcement.
2. 2
   Select Stop showing.

Your text is kept, so you can publish the same notice again later without rewriting it. To keep a draft you haven't shown anyone yet, use Save draft instead of Publish.

Common questions

1. Can I have more than one announcement at a time? No - one per venue, deliberately. If you have two things to say, say the more urgent one, or combine them into a sentence and use a button to link somewhere with the detail.

2. Will customers see an announcement I've only saved as a draft? No. A draft and a scheduled announcement are both completely absent from your booking page, including its underlying page source, until the start date arrives and it's published.

3. Why can't I see the Add announcement button? Either you already have one - in which case the strip at the top of your sessions page has an Edit announcement button instead - or your role doesn't include managing settings. Staff can view the sessions page but can't write an announcement.

4. Does the announcement show on my session pages, or just the main booking page? Just the main booking page, above your sessions.

5. What happens to a dismissed announcement if I edit the wording? Changing the message brings it back for everyone, including people who dismissed the old one. Small edits to the same notice are worth knowing about: correcting a typo counts as a new message.

6. My end date passed but the announcement is still on my sessions page. That's the Finished state, and it's only visible to you. It's off your booking page - the strip stays in your admin so a finished notice doesn't get forgotten. Edit it to republish, or leave it.