Customers & marketing
Your customer records, the emails Session sends, and growing and emailing your list.
6 articles
CustomersYour customer list: lifetime visits, spend and membership status, filters for members and subscribers, CSV export, and editing, merging or erasing a customer record.Email notificationsThe automatic emails Session sends about bookings and purchases: confirmations, cancellations, waiting lists, membership and voucher emails, and team alerts.Follow-up emailsSession reminders, review requests, win-back discounts and loyalty rewards: automatic emails that cut no-shows and bring customers back. Each is off until you turn it on.Email marketingSend a newsletter or announcement to customers who opted in, with your upcoming sessions added for you, a theme and each recipient's first name.Grow your subscriber listGrow your mailing list from checkout, a sign-up form, a QR code or an import - and choose who your marketing emails go to.Email marketing plans and statsYour first broadcast is free, then plans start at £10/month for 5,000 emails with unlimited contacts. Change plan, check your allowance and read open rates.