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Sauna and cold plunge sessions

Run contrast therapy, a cold plunge alongside your sauna, or both, using the same timed sessions and shared capacity as the rest of your schedule.

Who can do this: admins only 3 min read

A cold plunge books the same way a sauna does: as spaces in a timed session, with no separate feature to switch on. Prices, memberships, bundles, waivers and check-in all work on it exactly as they do on your sauna. This suits plunge studios, bathhouses and recovery studios as much as a single sauna with an ice bath outside.

Choose how you sell the plunge

  • One contrast session. Sauna and plunge are one booking, and customers move between the two during the session. Best when everyone does both and you don't need to count the plunge separately.
  • A plunge as its own session. A separate session with its own capacity (usually the number of tubs), prices and times. Best when people book the plunge alone, it holds fewer people, or you price it differently.

You can mix the two: a contrast session most of the week, and a plunge-only session at quieter times.

Don't sell a limited plunge as an add-on

Add-ons never take a space, so a "Cold plunge" add-on can be sold to more people than you have tubs. Use add-ons only for extras that can't run out, like towel hire.

Set up a contrast session

  1. 1
    On the Sessions page, create a session with a name that says what's included, like "Contrast therapy - sauna and cold plunge".
  2. 2
    Set the Capacity to the number of people the sauna and plunge hold together at one time.
  3. 3
    Set the length, add your prices, and add times with a repeat schedule.

Each booking takes one space per person for the whole session. See how shared-capacity sessions work.

Run a plunge alongside the sauna

  1. 1
    Create a second session on the Sessions page, for example "Cold plunge".
  2. 2
    Set its Capacity to the number of people the plunge takes at once, give it its own prices, and add its times - matching the sauna's or on their own schedule.

Customers see two sessions on your booking page, each with its own spaces left. One address with several rooms or tubs is one location with a session per room.

Expect a clash warning the first time

When a session overlaps another at the same location and time, a banner on the Sessions page lists them as clashing. A sauna and plunge side by side are meant to overlap, so close the banner or choose "Don't warn me about clashes". The banner never cancels anything.

Offer shorter plunge slots

Give the plunge session more than one length, such as 15 and 30 minutes, and customers choose how long they stay. Every length shares the session's spaces. See session lengths.

Waivers for the plunge

If your plunge needs its own terms, create a second waiver, open the plunge or contrast session, and pick it under Waiver in the Messages section. Every booking on that session is then asked to sign it instead of your default. See waivers.

Memberships, bundles and gift vouchers

By default a membership covers every session, plunge included. To leave the plunge out of a tier, move that membership to Not included in the plunge's Prices panel, or set the membership's Applies to - see which sessions a membership applies to. Bundles can also be limited under Applies to. To stop bundles and session gift vouchers being used on the plunge, turn off Bundles and gift vouchers can be used on this session under More options in its Prices panel.

Common questions

  1. How do staff check people in? Each session has its own list on Bookings, so the plunge and sauna are checked in separately, with waiver status beside each name. A contrast session has one list covering both.

  2. Can members get the plunge included but pay for something else? Yes. Memberships are set per session, so a tier can cover the plunge and not another session, or the other way round.

  3. Does every guest sign the plunge waiver? Yes, if you use one signature per guest, each guest on a plunge booking signs the plunge's waiver.

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