Customers join a membership on their own phone, with their own account and card. You can't add a paid membership for them, so you hand them the link.
From a booking
- Open the customer's booking and choose Join a membership - you and your staff both can. It shows for customers who aren't members yet, when you have an active membership.
- Pick the membership.
- Choose Show QR and turn the screen to them, or Email link to send it to the email on the booking.
A membership at its member limit shows as Full and can't be picked.
A sign for the desk
On Memberships, the QR button beside a tier shows its code full screen, ready to scan or screenshot for a printed sign. Any active tier works, including Direct link only ones. Admins only.
Common questions
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Which email should they use? The one they book with, so the membership is linked to their bookings and member prices apply straight away.
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Can I take payment for it at the desk instead? Not for a membership: it renews from their card, so they add the card themselves. To take payment at the desk, an admin can sell a bundle instead.
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They didn't get the email. Check spam, then use Show QR. Each booking can be sent a few links an hour.
To set up tiers, see set up memberships.